Hello all- we are sharing this message from Magellan of Virginia. Magellan of Virginia is seeking a family member who would be interested in participating on their Member Services Committee. The Committee is responsible for establishing and maintaining mechanisms for the identification and review of opportunities for improvement involving direct member or customer organization contact, including telephonic access, provider accessibility, compliments, complaints/grievances, non-clinical appeals, satisfaction surveys and confidentiality issues. The committee meets monthly, on the 2nd Wednesday of each month, 10am-11am at the Glen Allen office (near Richmond). A person may call in on a conference call, if they are unable to attend in person. Please respond in the comments section and well connect you to the organizer. Share with others you know who may be interested. Thanks.
Posted on: Tue, 27 May 2014 19:04:24 +0000
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