How timely after my last post...This is making me sick to my stomach but here goes. The following is a copy of an email I just received ten minutes ago: Dear Valued Customer, We are extremely disappointed to announce today that we have made the voluntary decision to recall all Innova, California Natural, EVO, Healthwise, Mother Nature and Karma dry food, treats, biscuits, and healthbars with expiration dates prior to June 10th, 2014. Wet products and other P&G Pet Care brands are not impacted by this action. We are making this decision based on a single positive Salmonella test by the FDA on product manufactured April 3rd, 2013. In an abundance of caution, Natura is voluntarily recalling all products with expiration dates prior to June 10, 2014. Salmonella is an ongoing challenge for the industry and no company is immune. We implemented significant improvements to our sanitation and production processes. In spite of these efforts, an instance of Salmonella occurred. We are on a path of continuous improvement. Over the past several months, we have been working with outside industry experts to improve and implement a more sensitive testing procedure. This means we are taking four times as many analytical samples and conducting twice as many tests. These changes were implemented as of June 10th, before the FDA notification. We are temporarily suspending shipments in preparation for product return and resupply; this will result in product being temporarily unavailable. Please if you have an opened bag of any of this product DO OT BRING US THE BAGS WITH ANY FOOD IN IT ONLY THE UPC CODE AND EXPIRATION DATE PART OF THE LABEL. Upon your return of the label you will receive credit towards an alternate brand of food.
Posted on: Tue, 18 Jun 2013 14:57:57 +0000
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