I have to have a hard conversation with someone at work today. The message I need to deliver is not going to be fun for them to hear, and things could very easily get super ugly, super fast. Heres what Im NOT going to do: ~ point fingers ~ raise my voice ~ tell them how its going to be ~ be surprised when they get upset or irritated or defensive ~ think, feel, or believe that Im RIGHT, or theyre WRONG What I WILL do, is LISTEN. And ask questions, and tell them what I feel and what I think as though those things are opinion based and relative to perception, not rooted in fact. I will deliver the message that needs delivered without personal bias or emotional chaos, but with patience. And understanding, and kindness. When the truth itself is painful to hear, it helps that it is delivered by a gentle messenger. The truth in this case is a stabby, uncomfortable, imposed-all-on-his-own ugliness. There is no need for me to jab it in his face. It can be blown gently at him like breath and a feather and still hit the mark. When delivering painful truth, a calm voice and patient temperament allows the focus to be on what you said, not how you said it. ...p-week and life stress and not enough sleep means I will need another cup of coffee and some HOOOOSAAAAHH before this happens, but still. The goal is Depth, and that is what well shoot for.
Posted on: Fri, 01 Aug 2014 15:12:17 +0000
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