INSIDE SALES - DOCKLANDS - SALARY: 21K + Primary Accountabilities: • Active Telesales and Account Development • Accurate and timely rate quotations, both verbal and written • Management and maintenance customer accounts • Identifying and securing of new business • Ensure customer enquiries are responded professionally and in good time • Target specific accounts and lines of business and implement specific rating policies in line with corporate guidelines • Timely maintenance and monitoring of rates filing in Rate Management System • Negotiating of GRI, Local Surcharge and Credit application to the benefit of APl • Regularly appraise management of competitors activities and/or developments and innovations in the market • Handling of sales leads as required • Liaison with customer service department to ensure full customer service backup • Response to general queries received from overseas offices information • To develop a good working knowledge and understanding of the IT systems that APL employs including but not limited to CRM • To be fully conversant with the range of services that APL offers including but not limited to E-Commerce products • Ensure compliance with legal and regulatory bodies and the company code of ethics Key Skills and Attributes • Good knowledge of shipping industry desirable. • Strong drive for results mandatory. • Customer Focused. • Good relationship builder. • Should possess strong written and verbal communication skills. • Should demonstrate a strategic and flexible approach. • Team Player • Computer literature: Good all round knowledge of Microsoft Office suite If you are interested please email: nic@visionrecruitmentltd
Posted on: Mon, 11 Nov 2013 16:55:25 +0000
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