IPCC ITSM SUGGESTIONS for nov 13 CHAPTERWISE IMPORTANT TOPICS Chap 1- 1) Features of Operating System-VIMP 2) Enterprise Resource Planning System- IMP 3) Functions of an Operating System 4) Short Note on Spooling Software, Utility Programmes 5) Programming Languages(3GL & 4GL) & Translators(differences) Chap 2- 1) Binary- IMP 2) Database Administrator-IMP 3) File Organisation Structures-IMP 4) Data Mining-IMP 5) Parts of DBMS 6) Types of Database 7) Short Note on SQL Record Relationship and Database Architecture Chap 3- 1) Components of Network/LAN-IMP 2) Transmission Protocols-IMP 3) Disaster Recovery Plan 4) 3-tier, N-Tier Structures 5) Short Note on Bridges, Repeaters, Routers, Hubs 6) Functions of Communication Software 7) Characteristicsof Client/Server Transmission Techniques 9) Network Topology 10) Scope of Networks 11) Short Note on LAN, MAN, WAN Chap 4- 1) E-Commerce- Benefits & Types- IMP 2) Bullwhip Effect-IMP 3) Short Notes on M-Commerce, Wifi, Bluetooth 4) Applications of Internet 5) Intranet and Extranet-Concepts and difference 6) Full Form of terms used like VDSL,ADSL,TCP/IP etc. 7) Short Note on ARPANET, WWW, URL Strategic Management Chap 1- 1) Question on Environment-(Problems, Characteristics, Relationship)- IMP 2) PESTLE Analysis and Porter’s 5 Forces- IMP 3) Why Environmental Analysis, Strategic Responses to Environement 4) Micro-Macro Environment- Differences and examples Chap 2- 1) Levels of Strategic Management- Differences IMP 2) Strategic Decision Making Dimensions- IMP 3) Strategy-Characteristics and Nature 4) Strategic Management- Framework and Process Chap 3- 1) BCG, GE Matrix, Ansoff- V IMP 2) Situational Analysis, Analysis of the Industry 3) SWOT Analysis & its significance, TOWS Matrix 4) Issues to consider in Strategic Analysis Chap 4- 1) Grand Strategies- DiversificationImp 2) Stages of Strategy Formluation, Balanced Scorecard 3) Glueck and Jauch Generic Strategies 4) Michael Porter’s Generic Strategies Chap 5- 1) Marketing Strategy- Mix and Techniques IMP 2) Evaluating the Worth of a Business IMP 3) Supply Chain Implementation 4) Short Note on R&D, Logistics Chap 6- 1) Organisational Structure- ANY 1 IMP 2) Forward Linkage and Backward Linkage 3) SBU Analysis and Value Chain Analysis 4) Strategy Formulation and Implementation 5) Role of a leader, Corporate Culture in Strategic Management Chap 7- 1) Six Sigma Themes IMP 2) Business Process Reengineering- Central Thrust, Problems 3) Benchmarking – Process and TQM- Traditional Practices
Posted on: Tue, 19 Nov 2013 00:36:37 +0000
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