ISLAND: TRINIDAD & TOBAGO EMPLOYER: DIGICELGROUP POSITION: CUSTOMER CARE AGENT TRAINEE (PART TIME) Job Ref: Trinidad Recruitment Job Type: Contract Description After 12 years of operation, Digicel Group Limited has over 13 million customers across its 31 markets in the Caribbean, Central America and Asia-Pacific. The company is renowned for delivering best value, best service and best network. Digicel is the lead sponsor of Caribbean, Central American and Pacific sports teams, including the Special Olympics teams throughout these regions. Digicel sponsors the West Indies cricket team and is also the title sponsor of the Digicel Caribbean Cup. In the Pacific, Digicel is the proud sponsor of several national rugby teams and also sponsors the Vanuatu cricket team. Digicel also runs a host of community-based initiatives across its markets and has set up Digicel Foundations in Jamaica, Haiti and Papua New Guinea which focus on educational, cultural and social development programmes. Digicel is incorporated in Bermuda and its markets comprise: Anguilla, Antigua & Barbuda, Aruba, Barbados, Bermuda, Bonaire, the British Virgin Islands, the Cayman Islands, Curacao, Dominica, El Salvador, Fiji, French Guiana, Grenada, Guadeloupe, Guyana, Haiti, Jamaica, Martinique, Nauru, Panama, Papua New Guinea, Samoa, St Kitts & Nevis, St. Lucia, St. Vincent & the Grenadines, Suriname, Tonga, Trinidad & Tobago, Turks & Caicos and Vanuatu. Digicel also has coverage in St. Martin and St. Barts in the Caribbean. Visit digicelgroup for more information. We invite applications for a new Digicel Opportunity - CUSTOMER CARE AGENT TRAINEE (PART TIME) POSITION SUMMARY The Customer Care Agent Trainee (PART TIME) will be required to effectively and professionally handle customer requests. All successful Customer Care Agent Trainees will be required to complete twelve (12) month training programme comprised of both the theoretical and practical elements of the Companys Call Centre operations. EDUCATION/QUALIFICATIONS Unwavering commitment to providing exceptional customer service and care Five (5) CXC or GCE OLevels (including English Language and Mathematics) Knowledge of Microsoft Office Suite Dependable Result Oriented Ability to work in a shift based environment An acceptable combination of experience and academic qualifications will be considered in lieu of the minimum requirements. In return, you will have the opportunity to work in a fast-paced, enterprising environment, where your skills will be valued and rewarded. Digicel recognizes our staff and management team are largely responsible for our success to date. Digicels unique culture is driven by an entrepreneurial style encapsulated by our Chairman, board of directors and management, all seasoned telecom executives and industry experts with vast experience in building, expanding and marketing mobile services globally. Click the link below to visit the original vacancy on the employer website To apply click here digicelgroup/en/careers and enter the Job Ref number in the Keyword Search field to access vacancy. Visit digicelgroup for more information. TAG: #DIGICEL
Posted on: Mon, 17 Mar 2014 20:41:54 +0000
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