IT - End User Support - Technician Midrand End User Support - TopicsExpress



          

IT - End User Support - Technician Midrand End User Support Technician Salary: R13000.00 Basic IT Department - Midrand Prefer EE Male Candidate. Direct Report: IT Specialist. Purpose of Position: To support users in order to obtain high levels of productivity in the use of IT equipment and facilities Requirements: Minimum of Grade 12 / Matric or NQF equivalent A+ and Network+ Certified or equivalent MCSE will be an added advantage Excellent, broad product knowledge of MS Office & Windows XP Sound working experience in imaging of PCs and Laptops Extensive troubleshooting abilities Key Responsibilities: Responsible for printer support. Responsible for all hardware support on PC’s, upgrades, installations and replacing components. Ongoing preventative maintenance of hardware & collecting for sending to suppliers for repairs. Responsible for support on current OS and desktop applications. Relocation of hardware requiring software changes. Backup to network support on technical support for mail getaways and servers. Updating of support call status on call logging system Assisting end user competencies in basic computer skills. Key Behavioural Dimensions and Skills: Planning, time management & analytical skills Good service orientation and computer literacy Good communication & facilitation skills Attention to details and customer focus Logical thinking & information seeking skills Self- starter with ability to use initiative Adcock Ingram Business Unit Head: Sales and Marketing Manager: Nutrition Johannesburg South Salary: 700K dependant on current salary (open to discussion), Commission that is 20% of the total TCT plus a fuel card. Job Purpose Managing Business Unit, a team of professional sales representatives servicing Wholesalers, Pharmacy, Specialist and Hospital channels. Optimising growth and profitability within the unit. Required Learning Degree / Diploma within Sciences or commercial preferred BSc Dietetic / Sales and Marketing Diploma will be an advantage Minimum of 5 years Pharmaceutical industry experience of which 2 years must be in Senior Managerial role, Sales and Marketing, preferably within Multinational environment Key Job Outputs Manage team of Product Specialists, Regional Sales Managers and professional sales Representatives to achieve regional and divisional sales targets Planning and execution to support launches and promotions and all product introductions Collaboration with other Regional Sales Managers and Brand Managers within division in terms of performance and deliverables. Implementation and execution strategy and action plan in line with portfolio to maximize sales market share and growth potential Manage resources, budget, stock, time, systems, sales tools, etc Interact with suppliers to ensure good working relationship and smooth running operation Develop and maintain excellent relationships with Specialist and relevant speciality groups. KOL development will be a primary driver. Do Analysis of regional sales, competitor and market share data, present to division Head, use this information to plan strategic objective Assess market data for category situation and determine user needs and review international Market for local application Core Competencies Strategic thinking and planning Networking People management skills Drive to succeed Ethical responsibility Innovative Managing Business Unit, a team of professional sales representatives servicing Wholesale, Pharmacy, General Practitioners and Hospital channels. Optimising growth and profitability within the unit. 1. Business Unit Managing 2. Customer Relationships 3. Analysis of sales 4. Development of Team Financial objections met by Business Unit: Sales, Expenses, EBIT Objectives met by Business Unit Successful dynamics team Optimal Success against business objectives Manage team of Brand Managers, Regional Sales Managers and professional sales representatives to achieve regional and divisional sales targets Guide and direct Regional Sales Managers & Brand Managers. Planning and execution to support Launches and promotions and all product introductions. Collaboration with other Regional Sales Managers and Brand Managers within Unit in terms of performance & deliverables. Implementation & execution strategy and action plan in line with portfolio to maximise sales market share and growth potential. Manage resources, budget, stock, time, systems, sales tools, etc Communicate sales and marketing strategy clearly to Team Identify acquisition opportunities and work with Head Strategic Alliance to implement and execute if approved. Date: 25 January 2015 City/Town: Midrand Location: Gauteng Wage/Salary: R13 000 basic Start: asap Duration: permanent Type: Full Time How to apply: [email protected] Company: Africore Consulting Contact: Ragini Grantham
Posted on: Sun, 25 Jan 2015 12:59:02 +0000

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