Im not sure what other Captains do when they have less than desirable weather forecasts, and people driving in from far away? Do they just let their customers arrive in town and wait until that morning to make the call? Or, do they contact them and let them know what the forecast is, and let the customer make the decision to come, or reschedule for a better weather day? My charter for today was a husband and wife, and I called them yesterday to let them know that the forecast was calling for NW winds, cooler temps, and most likely a lot of rain (80% today). They decided to reschedule for a date next week instead. He said his wife would be happier with nicer weather. I cant blame them for that decision. I woke up this morning to find the forecast changed a little bit, but not by much, it is definitely fishable, but we would have been rained on while we were out there. (The thunderstorm part of it was removed until later in the afternoon now though). Now, Im kicking myself, and wondering if I should just let people show up and make the call the morning of the charter. But, on the other hand, if they would have driven all the way here, paid for a stay in a hotel, and then had weather they were not comfortable with, and called it off, they would be out time and money. I have to believe I made the right decision to let them make the call on what they wanted to do with the information we had at the time I called them yesterday, and a reschedule is better than losing a customer....right? What would you want me to do if you were the customer that had a charter and the weather was less than desirable and you were bringing your wife? Would you want me to call you and let you know the forecast? Or, would you rather just show up and take a chance and decide that morning? Im thinking I did the right thing, but Im curious what others think. Maybe I should stop second guessing myself and just have another cup of coffee.....deep sigh... Have a great day everyone!
Posted on: Wed, 14 May 2014 10:33:39 +0000
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