Im sharing this horrible -awful review from a carpet cleaning company that works with groupon (.....................................)name of the company...Carpet cleaning service was horrible. I do not recommend this company. I did not have a Groupon or Living Social coupon when I received their services. First, when I called I informed the owner that I had pretty clean/new carpets and just wanted to surface cleaning, there was no need for a deep cleaning. He agreed and set up service pretty quickly. Communication prior to my service was excellent. Once the gentleman arrived at my home he tried to continuously push the deep cleaning for the additional price. Both my husband and myself declined. He still continued to push the deep cleaning after our final decision was made once again. Secondly my home is 3000 square feet, it took the guy approximately 45 mintues to steam clean the entire home (three bedrooms, hallway, 2 landings, 36 steps and a full basement)...unheard of!!! Third, I asked the gentlemen to please put on shoe covers since our family does not wear shoes on the carpet everyday to keep them clean; and he proceeds to argue with me why the shoe covers were unnecessary and why he doesnt like to wear them. After his debate he reluctantly went to his van and retrieved the covers. By this time Im very annoyed with this guy. Lastly after he steam cleaned the carpets he walked over as well as rolled his equipment over the wet carpet after he argued with me about the shoe covers that his company does not do such a thing! NEVER again will I use this company nor to I recommend them. I called several times to let them know my dissatisfaction with the service and my phone call was not returned. So I cancelled our check and received a call promptly once my bank returned my check to them. Price was decent but please be aware, Shiny Carpet Cleaning is not all cracked up to what they supposed to be. Please spend the extra money with a more reputable carpet cleaning service. thats its something definitely bad...in all aspects I personally think when you get something for cheap expect the cheap job done.
Posted on: Fri, 31 Jan 2014 15:44:29 +0000
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