Indians are very good on technology but really struggle in other aspects at work. I never share anything in this group so let me share something. Conflict resolution at work place: At work there are many instances when we have conflict if interest and sometime healthy argument and rigorous discussion. But sometime it get too much personal and people get an idea about their counterpart and the relation goes bad and affect future work. Some truth. 1. Conflict is natural and unavoidable at work place (even at personal life) 2. Never take this personal or take these thought to home. 3. When the other guy taking it personal, best way is to come out of that discussion immediately and meet personally or give a call and acknowledge that we all are working for our best interest. 4. Never create an idea about a person(good/bad) as one person can be really good in one thing and bad in other. 5. Be professional all the time and use right channel to communicate. 6. Communication is very important whether its email/IM or on phone or personally or on a meeting. 7. Never write a mail or chat which may be controversial and can be used against you or somebody else. If its really required oral communication is best. 8. Important communication and status should be on written only. 9. Any formal discussion becoming too much personal then come out of it or stick to professionalism. 10. Try to resolve issues with out involving management as it create bad impression(dont neglect harassments and inform management immediately with proof) At last we go work to earn money do excel in our career. Unhealthy Conflict can really cost your performance and effect your personal life. Check internet for more detail.
Posted on: Fri, 04 Apr 2014 15:40:15 +0000
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