JOB ADVERTISEMENT - EXTERNAL & INTERNAL (SARS) Job: Team Member Library Grade: 04A Reference Code: HO803 Advert Date: 19 January 2015 Advert Closing Date: 30 January 2015 Minimum Requirements: Qualification: - NQF level 04 (Matric) or NQF level 05 (Diploma) Experience: Matric with 4 years or Diploma with 2 years. Job Purpose: • To manage the relationship between the library and key internal and external customers to ensure ongoing customer satisfaction and excellent service. • To perform the effective dissemination of accurate information and research material across the organisation and provide it to the users. Outputs and Accountabilities: Process • Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies. • Keep up to date records of completed work. • Ensure quality of work content, minimise mistakes and continuously improve quality and standards. • Deliver operating results within predefined quality, volume and time standards. • Undertake information gathering and analysis of data within set guidelines to report related information to business. • Constantly align own work method to changes in work requirements, procedures, policies, processes, and delivery systems to meet contracted targets. • Develop and maintain productive working relationships with peers and SARS role players to achieve predefined objectives. People Drive own performance in order to achieve work outputs in line with required response time, quality and service delivery standards. Integrate new knowledge attained through formal and informal learning opportunities in the execution of your job. Finance Adhere to specified polices, standards and procedures to prevent wastage on resources and report violations. Customer Ensure client satisfaction by delivering a service that is consistent, seamless and error free. Technical Competencies Required: • Administration • Plan and Conduct Meetings • Planning and Organising • Quality Orientation • Standard operating procedure compliance • Computer skills Behavioural Competencies Required: • Commitment to Continuous Learning • Commitment to Higher Purpose • Honesty and Integrity • Leading and Living the Vision and Values • Organisational Awareness • People Skills. Employment Type: Permanent Job Division: Legal and Policy Department: Business Resource Services Region: Gauteng Office: Head Office Employment Equity The Employment Equity policy of SARS will be considered as part of the recruitment and selection process. For statistical purposes, please indicate your Equity status (race, gender and disability) on your CV. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance if applicable. Qualifying Questions: Do you have matric with 4 years’ experience in a special library/information service environment? Yes/No or Do you have a diploma with 2 years’ experience in a special library/information service environment? Yes/No Do you have knowledge of Inmagic DB Text Works? Yes/No Do you have knowledge of SABNET modules (Reference, SA Gazette, ReQuest) Non Qualifying: Do you have knowledge of My LexisNexis, Juta Law Yes/No
Posted on: Fri, 23 Jan 2015 11:24:58 +0000
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