James Pacala Capalarflynas طيران ناس 1 hr · custumerservise@flynas,custumerservice@nasaviation Dear Mr. Rajah Azmi -CEO Sir, I am a local customer of your airline for 2 years. During this current Eid Holiday I spent my vacation in al khobar with my younger brother working in aramco last july 26 2014 yanbu-dammam and return july 31 dammam-yanbu. On this day I have check-in my luggage(Electric Guitar with case) having claim stub capalar/james mr. SEQ NR-60 ZF416R 1/7 to YNB XY 372 /31July. Due to some delay in Immigration Xray because of huge passengers I was left by the plane. So decided to return to flynas office talk with your staffs to confirm if my luggage was lifted to yanbu they keep me waiting for 5 hours until i get there answere confirming that my luggage was lifted to yanbu. So I purchase another ticket last Aug.2 for yanbu, when I was about to claim my luggage I found out that my luggage was still in Dammam so this Luggage Claim Officer told me to comeback tommorrow. on August 3,4,5 I return to him and follow-up my luggage believing that it was arrived today but I failed to recieve it. Sir I have nothing to do but to return again and hoping tommorrow I will recieve it. Actually I was suffering because I was paying Taxi pair very high from airport to yanbu. Sir sorry if i attached this message to your facebook account but im helpless no one is answering phone when i was just to call all youre website but its block..because of the neglegence of your flynas employees supposed to do there jobs better to all your passengers. I hope you would look into a matter, and make sure such an incident is not be repeated again. Your company has been known to provide good services and such events tarnish the company name, So please address this issue. Thank you for your adhering me. Respectfully Yours; Engr. James Capalar Civil & Structural Engineer SABIC Eng & PM Team Dar Al Riyadh Consultant mobile # 0543747349 LikeLike · · Share flynas طيران ناس we apologize Mr. James , We sent your complaint to the concerned department, we will contact you soon. 6 mins · Like James Pacala Capalar Thanks for for kind consideration this is the last choice i believed i could reach you.... 2 mins · Like James Pacala Capalar
Posted on: Wed, 06 Aug 2014 12:53:52 +0000
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