[LEITURA] Surveillance Versus Supervision in the Workplace "New - TopicsExpress



          

[LEITURA] Surveillance Versus Supervision in the Workplace "New York Times reporter Steve Lohr recently reported on a new surveillance technology that was tested in almost 400 restaurants throughout the U.S. Three researchers measured the impact of software that monitors employee-level theft, before and after the new surveillance technology was installed. ... The impact of the software, the researchers say, came not from firing workers engaged in theft, but mostly from their changed behavior. Knowing they were being monitored, the servers worked harder to satisfy customers, boost restaurant revenue and boosts tips for themselves" Fonte: LinkedIn linkedin/today/post/article/20130828175316-91343717-surveillance-and-supervision
Posted on: Thu, 29 Aug 2013 14:06:50 +0000

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