Liz Claman interview: My number one question is, “Tell me about the lean years.” I love hearing about someone’s worst day. That’s where you get genuine responses. For example, we were at Starbucks and I said to Howard Schultz, “I don’t want to hear about your new frappucino flavor… I want to hear about your worst moment ever.” He said he was taking no salary, his wife was pregnant, and his father-in-law came to him and said, “I know you have this dream of creating a worldwide chain of coffee stores… but do you think it’s time you got a real job?” Howard said it was the saddest day and also the day he decided not to listen. At the time he only had 2 stores… but he still had a dream. So I asked him, “What would you say to entrepreneurs who are constantly told no?” He said, “Surround yourself with only the people who believe in your dream, dream big, then dream 10 times bigger, and then forge ahead.” That’s the real American entrepreneur story: It’s not supposed to feel good all the time. Success is standing atop a huge pile of failures.
Posted on: Mon, 16 Sep 2013 19:22:42 +0000
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