Looking for Customer Relations Officer for one of the reputed MNC @Gurgaon Location. Title : Customer Relations Officer Experience : 0-3 years Location : Gurgaon Salary : Max 3LPA Roles & resposibilities : •Handling all inbound and outbound calls, customer queries and concerns Pan India & abroad managing the escalations from them by providing required resolutions. •Updating the customers regarding the development of the projects. •Internal coordination with the team to arrange call backs. •Coordination with the sales team to follow up with the customers. •Maintaining the complete database of the customers in CRM. •Reviewing the process from time to time to ensure better customer experience & satisfaction Desired Skills : *One must be having excellent communication skills * One shouldnt be from any real estate background. Interested one may share their updated CVs to aadeetya9@outlook. NOTE : Please mention the position and group name in the subject line.
Posted on: Mon, 22 Dec 2014 08:34:34 +0000
Trending Topics
Recently Viewed Topics
© 2015