MAEA Offers Managing Difficult People & Stress Training Instructor: Christine M. Robbins, M.Ed - Director of Training & Development for MAEA Managing Difficult People & Stress This program will provide participants with the skills needed to effectively work with difficult individuals encountered from time to time in the workplace. Time will be given in class to address participants specific needs and to develop an action plan for implementation back in the workplace. Course Content: • Define difficult people and personalities • Provide coping techniques and principles • Responses to conflict • Direct Assertion techniques • Behavior patterns and coping techniques of difficult personalities • Stress management techniques Date & Location: November 7, 2014. 9am-4pm. The Top of the 80s, Hazleton Price: $155/Member $310/Non-Member Cancellation deadline is three business days prior to course. Cancellations made AFTER this deadline will be charged the full price. Substitutions may be made at any time prior to start of class at no charge. No shows will be billed the full price. To register, please call 570-622-0992 or email [email protected]. You can also review our other offerings by visiting our website at maea.biz The Northeast Pennsylvania Manufacturers and Employers Association is a private not-for-profit corporation. As a private organization, it has the right to refuse admission to anyone to any of its programs, roundtables, workshops or any other event.
Posted on: Tue, 21 Oct 2014 14:41:29 +0000
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