Managing Resources Planning Level One Skills Knows the mission - TopicsExpress

Managing Resources Planning Level One Skills Knows the mission and strategic plans of his/her unit and the University Determines objectives for unit and develops plan to effectively support organizational goals Develops process for staff input on departmental planning Manages time effectively to meet goals and deadlines Level Two Skills Understands how unit work fits into the big picture of the ITU and university Identifies critical and less critical activities and assignments, based on mission and strategic plans Prioritizes activities making adjustments when appropriate Anticipates potential threats or opportunities Analyzes and uses data to improve the organization Project Management Level One Skills Identifies goals, tasks, and resource requirements Sets milestones and goals Coordinates and communicates with project team Provides continual communication with customer Meets timelines, budget, and quality expectations Level Two Skills Includes plans for contingencies Controls and manages project change requests Records lessons learned for sharing with others Uses appropriate technology to facilitate project oversight and communication Budget Management Level One Skills Knows and applies state and university regulations for standard business procedures Understands the basics of accounting and budgeting and the university’s accounting structure Accesses and reviews standard budget reports as appropriate for the unit Creates yearly spending plan for all budget accounts Keeps appropriate records of unit spending and tracks it against spending plan Reallocates resources as organizational change occurs Level Two Skills Regularly analyzes budget data to identify trends and improve the cost effectiveness of unit processes and practices Gathers and organizes credible data to make a business case for changes and additional resources Information Management Level One Skills Completes management reports as required and takes action to investigate anomalies Develops useful and timely information about the unit and the ITU for audiences within and outside the ITU Communicates relevant information to staff on a regular basis Identifies relevant sources of information for decision-making Understands privacy and security policies relevant to information developed and used in the unit Level Two Skills Evaluates credibility of information used in decision-making Develops process to monitor information distributed to internal and external audiences for currency, consistency, and correctness (e.g. web site, pamphlets, newsletters) Communicates to staff and implements appropriate privacy and security measures for information developed and used in the unit Change Management Level One Skills Recognizes need for change Is open to change and new information Involves staff in planning and implementing change Keeps staff and customers informed of progress on proposed changes Communicates change in a manner that invites support Level Two Skills Encourages flexibility in re-evaluating staff roles and standard operating procedures Uses organizational performance assessment to anticipate change Plans effectively for change Develops processes for staff and/or customer input into proposed changes as appropriate Understands and applies strategies for handling negative responses to change Organizational Performance Assessment Level One Skills Seeks input from senior management, customers and staff on the unit’s performance to assess strengths and weaknesses Understands the basic measures by which the performance of the unit is evaluated Develops processes for collecting and analyzing such data Level Two Skills Reviews and changes assessment measures as appropriate Connects unit performance assessment to unit and University strategic goals