Medical Customer Service Representative (Seattle) Headquartered out of Boise, Idaho, Norco is the nations largest privately owned welding, safety, medical and gas supplier, currently operating over 55 branches in Idaho, Montana, Nevada, Oregon, Utah, Washington and Wyoming. For over 60 years, our motto has been the same: "Serving You Better." People are the key to our employment philosophy, which is why we are committed to hiring the strongest, fastest and smartest people. To do so, we are committed to employee development, career opportunity, and other incentives. We strive to capture the enlightened self interest of all our employees. Norco, Inc is seeking an energetic, motivated, self-starter to serve our highly valued patients and referral sources in our Seattle Store. The medical customer service representative will assist both phone and walk in customers. Essential responsibilities will be: • Demonstrate in-depth knowledge of products, placement, availability, price and use • Efficiently assess customer needs for product or services • Educates patients/clients on medical products and services • Fit and sell medical products and services to customers • Continued education on industry billing criteria as it relates to specific customer insurance requirements • Process customer orders and accurately input customer orders into the computer • Initiate and complete new patient referral information files and assist in setting up new accounts • Route patient information to appropriate personnel/departments as necessary to order, deliver and bill medical products and services The ideal candidate will have excellent communication, organizational and time management skills. Excellent customer service skills and computer experience is also required. Durable medical equipment (DME) experience is preferred. This is a great opportunity for a driven individual. The physical demands of this position require the ability to lift and/or carry objects weighing up to 50 lbs. frequently and occasionally over 100lbs and frequently performing tasks that require manual dexterity. Competitive compensation/benefit package, including: 401(k), profit sharing, medical, dental, vision, and life insurance, tuition reimbursement, paid vacations & holidays. Applicants seeking opportunity with fast-growing, established regional company may fill out application and take pre-employment screening test at: NORCO, 4135 Stoneway North, Seattle, WA 98103. EEO/AA • Location: Seattle • Compensation: Negotiable/DOE
Posted on: Mon, 22 Jul 2013 16:57:32 +0000
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