Merger Code-Share Blues – Another Reason Consumers Should Use a Travel Agent...It is widely and reliably reported that the new code-share deal between American Airlines and USAirways has struck a pot-hole. The price for some code-share flights varies by more than double, depending on which airline it is booked. A consumer using the Internet on her own may not discover the discrepancy. In addition to the mandatory disclosures of code-shares covered in ASTA’s Member Alert on January 14, travel agents must remain vigilant about these price discrepancies and act to protect their clients from overpaying. An unnamed American spokesperson is quoted in the articles as saying these price discrepancies will stop when the carriers adopt “common technology platforms.” There is no current information on when that may happen. The technology integrations of other large merging airlines have often been plagued with problems, so this issue may last a while. This incident gives further life to the truth that “Without a Travel Agent, You’re on Your Own.”
Posted on: Thu, 16 Jan 2014 20:55:44 +0000
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