More stonewalling from Vodacom... > Good day > > > > Please note migration quotes do not have the monthly subscription fees stated on them as per the attached migration quote, which should have been reviewed before signing the quote to give a go ahead for the migration. NO MONTHLY FEE STIPULATED. YOU HAVE A CHEAPER OPTION THAT WE WANT. > > > If the discussion regarding the migration was done telephonically you will need to call into that number and ask to speak to the agent who assisted you and sent you the quote accordingly as on our end we do not have this information except the above signed quote. You can call into 082 1940 and ask to speak to a supervisor/ manager they will be able to assist with a way forward. They will also be able to listen in to the telephone conversation as to what the agent advised and the additional information that you should have been provided. CAN THEY PLEASE CALL ME, YOU HAVE OUR DETAILS. > > > For information regarding your upgrade/ cancellation please contact the cancellationss department as on our side we do not deal with cancellation queries and how the charges work their email address is [email protected]. > > > > > Regards > Linia Mahachi
Posted on: Mon, 19 Aug 2013 08:06:51 +0000
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