My text-chat with Comcast... user Blunt Jackson has entered - TopicsExpress

My text-chat with Comcast... user Blunt Jackson has entered room analyst Edgardo has entered room Edgardo: Hello Blunt Jackson_, Thank you for contacting Comcast Live Chat Support. My name is Edgardo. Please give me one moment to review your information. Edgardo: Hi, Blunt! Ed here at your service. Glad to have you on chat. Blunt Jackson_: Hi Ed. Edgardo: Blunt as I see here you wanted to cancel your Comcast subscriptions. is this correct? Blunt Jackson_: That is correct. Blunt Jackson_: I tried calling the phone number, but it wouldnt let me talk to anyone without applying for a caribbean vacation, which I do not want to do. Edgardo: Did you tried calling 1-800-934-6489? Blunt Jackson_: Yes. Blunt Jackson_: It hung up on me when I did not press 1 to apply for a caribbean vacation. Blunt Jackson_: There were no other choices. Edgardo: Our queue right now is for technical troubleshooting steps for high speed internet. Our only team who can do the cancellation of services is through that line. Blunt Jackson_: I see. Blunt Jackson_: Well, I guess Ill just stop paying the bill. I assume they will turn it off eventually. Im not using it. It was too slow.

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