New Job Credit Control / Debt Collections Agent - - TopicsExpress

New Job Credit Control / Debt Collections Agent - FE5421 Industry: Insurance Job Type: Permanent Location: Fareham, England Salary: £16000 - £17000 per annum Credit Control / Debt Collections Agent Salary: £16000 Basic plus bonus - realistic OTe of £21000 although uncapped Location: Fareham Portsmouth Dynamite Recruitment is currently working with a well- established , highly recognised and fast growing business based in Hampshire. This is a full time position and will require shifts to be worked between 8am and 8pm with a Saturday on a rota. Due to development of the Debt Management team our client is looking to recruit a Credit Controller / Debt Collections Executive to Join the team immediately. As Credit Controller /Debt Collections Officer you will be responsible for taking ownership of a portfolio of customers , making contact with those customers via email, telephone and letter to discuss outstanding debt and payments and find a successful resolution to retrieve payment. This position will suit an individual with debt recovery / collections /credit control experience at senior level and be looking for an opportunity to progress into management and take on senior responsibilities within a business . Someone looking for the break to develop! if this is you please make contact with Kelly Carter asap As a Debt Collector / Credit Controller your main duties will include the following To manage a portfolio of customers who have outstanding balances , to make contact via the telephone , email and letter to encourage payment before debt becomes heavily overdue You will make on average up o 80 calls a day and must be used to making or taking high volume calls To make contact with customers who have overdue bills and arrange payment via email, letter and on the telephone working to targets and deadlines Where required initiate proceedings to ensure outstanding debts are brought to a satisfactory conclusion. Negotiate and arrange payment plans and alternative arrangements where necessary to clear outstanding debt To use initiate and imagination to achieve targeted results, while promoting customer goodwill. To handle queries and resolved problems To liaise with third parties and complete administration To apply for this position you will Have previous experience within a credit control / collections/ debt management environment Will have a proven successful history in collecting outstanding monies / collection of debt Will be prepared to work flexible hours Will have drive determination and resilience IMMEDIATE START AVAILABLE - For further information please submit your CV with Immediate effect Dynamite Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.