One Reputed company is in need of staffs to fill their vacancies in Heavy Equipment and Automotive Division. AUTOMOTIVE DEPARTMENT 1. SALES CONSULTANT FLEET Job description • - Conduct external visits to customers and potential customers in order to carry out sales prospecting - analyze customers needs, propose accurate solutions including service, maintenance, road assistance, insurance and financing so as to provide complete offerings. • - Attend to showroom visitors in a professional and timely manner. • - Encourage test drives of vehicles. • - Make professional client presentations that promote price-value advantage. • - Provide quotations and follow up with customers after presentations. • - Keep a record of customer information for customer call reports. • - Prepare proposals based on customers requirements and standard technical specifications. • - Answer customer inquiries with regard to product specifications, pricing, and payment methods. • - Coordinate with the Credit department regarding financing and credit deals and assist in handling credit applications. • - Negotiate and finalize sales agreements and follow through to facilitate timely payment of receivables. • - Deliver vehicles and ensure a smooth transition to After-sales. • - Monitor and report on market trends and competitor activity. • - Submit accurate sales forecasts for superiors. • - May participate in special assignments linked to one of the sales sectors related to Fleet Sales or Leasing - Government, Multinational Leasing, Rental Leasing or SMEs. • - Undertake additional related responsibilities as required. Qualifications • - Experience in automotive sales. • - Experience in the local or Gulf market a plus. • - Product knowledge is essential. • - Knowledge of GM standards and regulations. • - Excellent customer service ability. • - Professional in appearance and attitude. • - Ability to present technical product knowledge. • - Self-motivated. • - Results oriented. • - Ability to thrive in a business environment. • - Team Player. • - Good communication skills in English - Arabic a plus. • - Computer Skills: Microsoft office package & Kerridge. Education • - BA degree/equivalent experience – commercial/business emphasis 2. TEAM LEADER Job description • - Allocate the workload to assigned team. • - Ensure adequate maintenance of tools, equipment, and other materials in the department. • - Ensure that the area is adequately staffed to achieve objectives and that technicians are supplied with the necessary equipment to perform the required tasks. • - Assess impact of delays, interruptions or changes in plans and implement appropriate courses of action to minimize issues. • - Provide advice and technical assistance to team members. • - Review the monthly performance in collaboration with other team leaders to determine where improvements can be made. • - Analyze current procedures and activities to identify and present opportunities for improvement. • - Orient new team members (e.g. explain work hours, procedures, use of equipment etc) to familiarize them with work surroundings. • - Explain job expectations and procedures to ensure that new team members understand their respective duties. • - Coach and develop the job-related skills of team members to facilitate improvements in their job performance. • - Maintain good relationships with customers by meeting and exceeding their expectations. • - Undertake additional related responsibilities as required. • - Ensure that all the technicians are with up to date trainings. Qualifications • - At least 3 years experience in the same field • - Automotive systems (vehicle layout, function and location of parts) • - Knowledge of mechanical issues, warranties, service and general repairs • - Familiarity with American vehicles (GM preferred) • - MS Office • - Technically competent with ability to train others • - Organizational ability • - Detail oriented • - Good communication in English – written and oral, Arabic a plus Education • Technical qualification equivalent to Auto Mechanic course, preferably Mechanical Engineering. 3. SALES CONSULTANT - CERTIFIED PRE-OWNED VEHICLE Job description • - Attend to showroom visitors in a professional and timely manner. • - Make professional client presentations that promote price-value advantage. • - Provide quotations and follow up with customers after presentations. • - Keep a record of customer information for customer call reports. • - Prepare proposals based on customers requirements and standard technical specifications. • - Answer customer inquiries with regard to product specifications, pricing, and payment methods. • - Negotiate and finalize sales agreements and follow through to facilitate timely payment of receivables. • - Monitor and report on market trends and competitor activity. • - Submit accurate sales forecasts for superiors. • - Maintain a high level of product knowledge. • - Undertake additional related responsibilities as required. Qualifications • - Experience in automotive sales. • - Experience in the local or Gulf market a plus. • - Product knowledge is essential. • - Knowledge of GM standards and regulations. • - Excellent customer service ability. • - Professional in appearance and attitude. • - Ability to present technical product knowledge. • - Self-motivated. • - Results oriented. • - Ability to thrive in a business environment. • - Team Player. • - Good communication skills in English – Arabic a plusComputer Skills: Microsoft office package & Kerridge. Education • - Business Related Diploma 4. SERVICE ADVISOR Job description -Establish rapport and trust with customers. -Document vehicle problems by listening to customers describe them and by asking probing questions. -Road-test customer vehicles to confirm problems and, after service, to ensure that repairs have been completed. -Maintain extensive contact with customers, phoning to provide estimates on service and repairs before jobs are begun, explaining the appointment/scheduling system to customers, and establishing with customers the method of payment for repairs -Maintain communication with the Workshop Controller and Technicians to obtain information on updates and status of repairs. -Offer additional maintenance and repair services to customers when appropriate. -Undertake additional related responsibilities as required Qualifications -Work experience in a dealership service outlet. -Excellent customer service skills -Must be capable of handling dissatisfied customers and customers who are confused about repairs and costs of service. -Organizational skills -Good communication, spoken and written English, Arabic is a plus -Detail oriented Education-Degree/Diploma – Mechanical/Automobile Engineering 5. INVENTORY ASSISTANT Job description -Prepare advise and post GRN into Kerridge. -Reconcile orders with order confirmations. -Prepare Local Purchase Orders for local and overseas orders. -Undertake routine administrative tasks such as filing, sick reporting, overtime reporting and inventory reports. -Handle intercompany stock transfers. -Undertake parts creation, suppressions and amendments. -Manage the ISO/GM Difference Policies & Procedures. -Undertake additional related responsibilities as required. Qualifications -3-4 years experience performing similar job responsibilities. -Operation of general office equipment like computer, fax, photocopying machine and others. -Detail oriented -Ability to work independently on assigned tasks -Ability to maintain confidentiality -Excellent organizational ability -Excellent oral and written communication skills. Arabic is a plus -Good command of PC systems including Microsoft Office Education-Relevant qualification/certificate in business administration/clerical 6. INVENTORY SUPERVISOR Job description - Monitor lost sales. - Generate stock orders as recommended by the manufacturer. - Recommend and prepare stock, special and emergency orders. - Monitors suppressions, amendments and discontinued parts numbers. - Revises order quantities as needed and prepares order reports. - Reconciles stock orders, and order responses. - Handle local and inter-Gulf purchase requirements. - Handle department petty cash. - Retrieve and transmit order responses and inquiries via DCS system. - Prepare offers for annual Government and local tenders. - Manage all GM and Isuzu electronic orders, data entry and reports. - Act as a point of contact with GM suppliers. - Collaborate with the Service Departments for parts availability and issue of parts. - Undertake additional related responsibilities as required. Qualifications - 3-4 years experience performing similar job responsibilities. - Understanding of basic automotive systems and vehicle layout and location of parts - Operation of general office equipment like computer, fax, photocopying machine and others. - Detail oriented - Ability to work independently and under pressure - Excellent organizational ability - Good oral and written communication skills - Arabic is a plus Excellent command of PC systems including Microsoft Office - Planning, Organizing & Executing - Organizational Commitment & Accountability EducationRelevant qualification/certificate in business administration/clerical 7. SALES CONSULTANT RETAIL Job description - Attend to showroom visitors in a professional and timely manner. - Make professional client presentations that promote price-value advantage. - Provide quotations and follow up with customers after presentations. - Keep a record of customer information for customer call reports. - Prepare proposals based on customers requirements and standard technical specifications. - Answer customer inquiries with regard to product specifications, pricing, and payment methods. - Negotiate and finalize sales agreements and follow through to facilitate timely payment of receivables. - Monitor and report on market trends and competitor activity. - Submit accurate sales forecasts for superiors. - Maintain a high level of product knowledge. - Undertake additional related responsibilities as required. Qualifications - Experience in automotive sales - Experience in the local or Gulf market a plusP - Product knowledge is essential - Knowledge of GM standards and regulations - Excellent customer service ability - Professional in appearance and attitude - Ability to present technical product knowledge - Self-motivated - Results oriented - Ability to thrive in a business environment - Team Player - Good communication skills in English – Arabic a plusC - Computer Skills: Microsoft office package & Kerridge - Customer & Quality Focus - Team Orientation Education- BA degree/equivalent experience – commercial/business emphasis Experience of 2 years in similar position. 8. MARKETING EXECUTIVE Job description ESSENTIAL DUTIES & RESPONSIBILITIES: 1. Ensure that the brand strategies and plans are clearly articulated and agreed with the Regional office. 2. Understand what drives the local consumer behavior and how the brand can influence and lead these consumers. 3. On-going analysis of sales to monitor current performance and identify future opportunities. 4. conduct overall industry analysis, market research and competitive analysis. 5. Product line planning to drive sales volume at acceptable margins. 6. Coordinate with International Merchandising companies to plan new campaigns related to both the Brand and End-consumers. 7. Manage and work together with local agencies (media and creative) to identify, develop and execute the relevant seasonal initiatives. 8. Ensure that the brand plans are well-communicated with Sales Team. 9. Integrate with Sales and retail throughout the season and go to market process and communicate the brand plans and support in a timely manner to maximize sell-out. 10. Present the seasonal brand plan for key retailers during seasonal sell-in. 11. Evaluate the ROI for every marketing campaign. Job especification Initiative Excellent communication skills Collaboration Negotiation Team Player Must be fluent in English. Arabic is a must. Excellent knowledge of MS Office Qualifications Background and solid experience in marketing, brand management, market intelligence and consumer behaviour Knowledge of the local market or GCC EducationDegree/certification Business Administration B.A Major : Marketing 9. ADMINISTRATOR (ARABIC) Job description 1. Assist in facilitating routine administrative matters as per directives 2. Carry out standard and various secretarial procedures related to the assigned department 3. Type Vehicle Registration Forms for Fleet, Retail & CPOV 4. Prepare Arabic letters for Traffic Department 5. Issue QIC Insurance Policy online 6. Keep an appropriate up-to-date filing system record of in/out mail, document correspondence 7. Receive dispatch and distribute the outgoing and incoming mail, documents and correspondence 8. Maintain the Security of the department confidential information 9. Answer telephone in a friendly, polite and helpful manner 10.Perform other reasonable activities related to the department needs from time to time Job especification Provides general administrative support for the assigned department or team and performs a variety of tasks and functions depending on the specific needs of the department/team Qualifications 3-4 years experience performing similar job responsibilities Knowledgeable in general office equipment like computer, fax, photocopying machine and others Excellent command of PC systems and operation to include Microsoft products EducationRelevant qualification/certificate in business administration/clerical HEAVY EQUIPMENT DIVISION 10. PARTS ADVISOR Job description • - Assist customers solve parts problems, identify correct parts numbers, complete order forms and recommend and sell related items as a service and as requested by customers. • - Work with other Department personnel in order to assist them with parts information as required. • - Maintain a high degree of proficiency with regard to the parts business and functions performed in order to ensure customer confidence and satisfaction with parts service • - Diplomatically handle customers’ complaints in a friendly, pleasing and personal manner. • - Offer all required parts and any additional accessories to customers. • - Monitor sales discounts according to department limit and company policy. • - Research the availability of certain parts, either within the retail facility or from other sources as necessary and • - Perform other duties as assigned by the Parts Manager. • - Provide correct parts to the customer • - Provide quotations and estimates within the time frame • - Must be alert to sales opportunities by taking the time to ask customers questions and provide information about parts and services • - Undertake additional responsibilities as required. Qualifications • - Experience and knowledge in Parts Sales/Catalog is a must and parts product handling, preferably heavy equipment a plus. • - General understanding of automotive systems. • - Awareness of safety policies and procedures. • - Ability to use inventory information on a computer screen and can locate parts by checking parts numbers. • - Good communications skills – in person and on telephone. • - Willingness to initiate calls to customers to give and receive information. • - Ability to effectively communicate with all other departments in the retail facility. • - Is able to work independently, managing his or her time and work flow. • - Detail oriented. • - Computer skills – Microsoft Office / Inventory systems. Education • Engineering degree/equivalent experience - business emphasis. 11. SALES CONSULTANT Job description • - Develop sales to targeted customer group (quotation preparation, presentation and negotiations). • - Collect market data regarding customers, projects and competitors in order to ensure that Jaidah Group is updated on the latest developments. • - Remain updated on principals development and their product development. • - Ensure coordination with Aftersales department in order to facilitate best possible customer satisfaction. • - Ensure appropriate sales administration. (sales report, CRM data bases etc). • - Assist in securing payment from customers. • - Undertake additional related responsibilities as required. Qualifications • - Sales experience in the heavy equipment industry. • - Good communication skills in both English and Arabic. • - Excellent customer service ability. • - Professional in appearance and attitude. • - Technical background and ability to read and understand technical terms and products specifications. • - Results oriented. • - Ability to thrive in a business environment. • - Team Player. • - Computer Skills: Microsoft office package. Education • Engineering degree/equivalent experience - business emphasis. 12. SERVICE ADVISOR Job description - Establish rapport and trust with customers. - Document vehicle problems by listening to customers describe them and by asking probing questions. - Road-test customer vehicles to confirm problems and, after service, to ensure that repairs have been completed. -Maintain extensive contact with customers, phoning to provide estimates on service and repairs before jobs are begun, explaining the appointment/scheduling system to customers, and establishing with customers the method of payment for repairs (cash, warranty, etc.). - Maintain communication with the Workshop Controller and Technicians to obtain information on updates and status of repairs. - Offer additional maintenance and repair services to customers when appropriate. - Undertake additional related responsibilities as required. Job especification - Excellent customer service skills. - Must be capable of handling dissatisfied customers and customers who are confused about repairs and costs of service. -Organizational skills. -Good communication, spoken and written English, Arabic is a plus. -Detail oriented Education Diploma in Mechanical or Automobile Engineering 13. PARTS & SERVICE SALES REPRESENTATIVE Job description ESSENTIAL DUTIES & RESPONSIBILITIES: 1. Define parts and service sales opportunities in the Marketing order to analyse theannual budget 2. Conduct outdoor parts and service sales 3. Prepare quotations for customers, follow up on sales, process orders and organize parts delivery and payments 4. Support credit control by tracking and collecting customer receivables 5. Acquire customer information and establish a customer database 6. Establish a visit plan and schedule, systematic visits with the customers 7. Conduct regular visits to customers’ job site / field to inspect machines and leverage parts and service sales opportunities by offering reliable solutions to customers’ requirements. 8. Promote promotional products and campaigns. 9. Complete a technical report on machines inspected in the field 10. Deliver parts when necessary. Job especification 1. Adding value to Heavy Equipment Aftersales Services, give advice or recommendation to the customer. 2. To generate business for Parts and Service Department, that will contribute to machines sales as well. 3. PSSR must be afront linerto the customer to assist them to contact the right person in the distributor’s organization. 4. Make a visual check of the machines and coordinate the job or services needed to the distributor’s workshop head, mechanic or service engineer. 5. Should visit the key personnel in the customer’s organization (preferably with the top management or the decision maker in the company) 6. Should plan his visits to the customer based on the potential customer and the standard criteria set by the PSSR. 7. Service department will identify the flat rate of the maintenance charges. 8. Give recommendation to the customer that will help them to reduce the operational cost. 9. Keep track of customers and machines data (creating PSSR data base) 10. Collecting market/competitors information and details. 11. Should have a sales target and generate income for the company. 12. Should make the necessary visit and study the current market situation, prepare a report with the supporting documents and submit to the manager on a weekly basis. Qualifications • Product knowledge of Jaidah Heavy Equipment including: Komatsu, Cummins, Nissan Diesel, International, Fleet guard, Palfinger, Link Belt and IR. • Customer service principles and practices • Knowledge of the workshop and parts stock • Good communication skills – verbal and written • ability to analyze and solve problems • Ability to collect information/data and process customer • Attention to details and good listening skills EducationCertification/qualification in a related filed 14. PARTS CONSULTANT - HE Job description Duties and Responsibilities 1. Assist customers solve parts problems, identify correct parts numbers, complete order forms and recommend and sell related items as a service and as requested by customers. 2. Work with other Department personnel in order to assist them with parts information as required. 3. Maintain a high degree of proficiency with regard to the parts business and functions performed in order to ensure customer confidence and satisfaction with parts service 4. Diplomatically handle customers’ complaints in a friendly, pleasing and personal manner. 5. Offer all required parts and any additional accessories to customers. 6. Monitor sales discounts according to department limit and company policy. 7. Research the availability of certain parts, either within the retail facility or from other sources as necessary and 8. Perform other duties as assigned by the Parts Manager. 9. Provide correct parts to the customer 10. Provide quotations and estimates within the time frame 11. Must be alert to sales opportunities by taking the time to ask customers questions and provide information about parts and services 12. Undertake additional responsibilities as required. Qualifications • Experience and knowledge in Parts Sales/ Catalog is a must and parts product handling, preferably heavy equipment a plus. • General understanding of automotive systems • Awareness of safety policies and procedures • Ability to use inventory information on a computer screen and can locate parts by checking parts numbers. Good communications skills – in person and on telephone • Willingness to initiate calls to customers to give and receive information. • Ability to effectively communicate with all other departments in the retail facility. • Is able to work independently, managing his or her time and work flow. • Detail oriented • Computer skills – Microsoft Office / Inventory systems • Customer & Quality Focus • Team orientation EducationCertification in a related field INDUSTRIAL SUPLY DIVISION 15. SALES CONSULTANT - TENNANT Job description Generates sales by visiting customers and providing them with information regarding specifications and pricing of Tools & Garage equipment. Maintains relationships with customers, in accordance with the policies and procedures of the division and the company. Responsibilities and Duties 1. Undertakes frequent visits with clients and representatives to generate sales of Tennant cleaning machines. 2. Maintain a record of clients in Kerridge using CRM. 3. Coordinate After-sales service as necessary to build a satisfied customer base. 4. Analysemarket trends and competitor activities in order to utilize the information to work out an aggressive counter Sales and Marketing strategy. 5. Achieve the sales, gross profit and gross margin targets 6. Retention of existing customers, discovering and developing new clients 7. Making quality sales, distribution of invoices on time and ensuring the collection of receivables is also part of the duties. 8. Analyze the sales segmentation. 9. Recordcustomer complaints and find solutions for issues. 10. Analyze the causesof issues in order to take preventive steps for the future. 11. Submit reports on sales and other daily activities. 12. Provide support on the warranty issues. Qualifications • Excellent customer service ability • Computer Skills: Microsoft office package • Professional in appearance and attitude • Self-motivated • Results oriented • Good communication skills in English – both written and spoken, Arabica plus • Team Orientation • Customer and Quality focus • Sales experience in the Teannant or similar cleaning machines is needed. • Knowledge of the Kerridge system a plus EducationDegree in any discipline, but degree in business administration is an advantage. GROUP FACILITIES 16. GROUP HEALTH & SAFETY OFFICER Job description ESSENTIAL DUTIES & RESPONSIBILITIES: 1. Making changes to working practices that are safe and comply with policies and procedures 2. Preparing health and safety strategies and developing internal policy 3. Carrying out risk assessments and considering how risks could be reduced 4. Outlining safe operational procedures which identify and take account of all relevant hazards 5. Carrying out regular site inspections to check policies and procedures are being properly implemented 6. Leading in-house training with managers and employees about health and safety issues and risks 7. Keeping records of inspections findings and producing reports that suggest improvements; 8. Keeping records of incidents and accidents and producing statistics for managers 9. Keeping up to date with new legislation and maintaining a working knowledge of all health and safety legislation and any developments that affect the employers industry 10. Producing management reports, newsletters and bulletins 11. Ensuring the safe installation of equipment 12. Managing and organizing the safe disposal of hazardous substances, e.g. oil drums, chemicals 13. Advising on a range of specialist areas, e.g. fire regulations, hazardous substances, noise, safeguarding machinery and occupational diseases Job especification 1. Being in good physical shape 2. Being tolerant and respectful 3. Communicating and presenting effectively 4. Being methodical and computer savvy 5. Being attentive to detail and thorough Qualifications 5 years’ experience in the engineering field with general knowledge of health and safety. Knowledge of common practices on work sites and the dangers that commonly appear. The candidate must have an engineering background to identify problems and implement quick solutions to contain damage Education Civil Engineering Degree Health and Safety certificates from a reputed institution IT 17. KERRIDGE SPECIALST Job description -Implement the various modules of the Kerridge system by means of a project plan. -Facilitate the required training for the project & future system use. -Maintain and support the 4 modules- post implementation. -Work positively with team members towards the successful utilization of Kerridge Rev 8.35. -Design and implement the web application infrastructure. -Consult with clients to develop and document requirements. (prepare mock-ups and story boards) -Plan, design, write, modify and test website-related code. -Develop, maintain and customise the Business Workflow InfoPath Forms systems. -Use MS SQL to conduct database analysis, design and implementation. -Undertake Systems Administrator functions on MS platforms. -Train staff on new applications. -Determine hardware and software requirements for running projects. -Ensure that the documentation of applications is aligned with business objectives. -Undertake additional related responsibilities as required. Qualifications -Collaborative and supportive style of working -Ability to bring in best practices for system usage and building personal credibility by representing the organization and proactively contributing to organizational success. -Strong customer focus and proven ability to build productive relationship at all levels of the organization. -Ability to influence stakeholders and drive major IT/Business initiatives through to completion. -Excellent communication skills and interpersonal skills -Executive presence, ability to operate across layers of organization. -Multi tasking and stress management. -Thorough knowledge of Kerridge, proven hands-on implementation experience across major Kerridge modules including After Sales, Vehicle Sales, Stock Management, marketing, CRM, Accounts, Rentals and Advanced Analysis (BI/Reporting).Knowledge in writing reports using KCML EducationDegree in Computer Science/IT Technology or Business Related SUPLY CHAIN MANAGEMENT 18. SUPERVISOR-LOGISTICS ADMINISTRATION Job description Manages the administrative processes related to shipments of supplies and equipment from foreign suppliers and supervises the work of the Logistics Clerks ESSENTIAL DUTIES & RESPONSIBILITIES: 1. Check requests for Letters of Credit from various departments to ensure that they match with orders and issue the L/Cs if all details are accurate and forward to Logistics Document Controller for further processing. 2. Collaborate with banks involved to complete the process for the issue of Letters of Credit. 3. Obtain quotes for freight shipment and collaborate with the receiving department on the mode of shipment. 4. Nominate freight forwarders depending upon quotes and ability to complete the shipping according to requirements. 5. Gather quotations for internal transportation and assist departments in obtaining the best rates. 6. Follow up on shipment and shipping documents. 7. Once shipping documents are received, check for accuracy and follow up with suppliers if there are discrepancies. 8. Upon receipt of Supply Receipt Vouchers from departments (for goods received) check for accuracy and forward to Accounts. 9. Submit claims of damage on goods received to Insurance companies and facilitate their follow through inspections to effect payments of claims. 10. Process Environmental Protection Committee approvals for chemicals shipments. 11. Undertake general administrative tasks such as internal memos for freight, preparation of CAPEX, requests for maintenance, forwarding leave applications etc. Undertake additional related responsibilities as required Qualifications Knowledge of bank documents related to overseas supply & shipping Practical experience with logistics and freight forwarding Knowledge of filing systems for document control Detail oriented Ability to read and check detailed documentation Good communication skills – Arabic a plus Computer skills – Microsoft Office Organizing & Executing Delivering Results & Customer Expectations Following Instructions & Procedures Coping with Pressures & Setbacks EducationDegree/Certification in Commerce, Business or related equivalent 20. LOGISTICS ADMINISTRATOR/DOCUMENT CONTROLLER Job description Check Letters of Credit , bank letters and coordinate related process with Finance department Once shipping documents are received, check for accuracy and follow up with suppliers if there are discrepancies Prepare costing sheets for shipments and forward to relevant departments Process Environmental Protection Committee approvals for chemicals shipments Checking shipping documents such payment schedule in term of imports and forward to custom clerk for custom clearance Follow up with the forwarders regarding the arrival of goods Process documents for custom clearance Undertake additional related responsibilities as required. Qualifications practical experience with logistics aand freight forwading knowledge of bank documents related to overseas supply & shipping knowledge of filing systems for documents control detail oriented ability to read , check detailed documentation ability to work under pressure good communication skills - Arabic is a plus computer skills - Microsoft office organizing and executing EducationDegree certification in Commerce, business pr related equivalent Interested applicants may send their cv, passport,employment certificates, diploma and picture in this email: kataramanpower@gmail.
Posted on: Sun, 20 Jul 2014 09:57:44 +0000
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