Operator: Ridge Hall, computer assistance; may I help - TopicsExpress



          

Operator: Ridge Hall, computer assistance; may I help you? Akpos: Yes, well, Im having trouble with WordPerfect. Operator: What sort of trouble?? Akpos: Well, I was just typing along, and all of a sudden the words went away. Operator: Went away? Akpos: They disappeared. Operator: Hmm So what does your screen look like now? Akpos: Nothing. Operator: Nothing?? Akpos: Its blank; it wont accept anything when I type. Operator: Are you still in WordPerfect, or did you get out?? Akpos: How do I tell? Operator: Can you see the C: prompt on the screen??Akpos: Whats a sea- prompt? Operator: Never mind, can you move your cursor around the screen? Akpos: There isnt any cursor: I told you, it wont accept anything I type. Operator: Does your monitor have a power indicator?? Akpos: Whats a monitor? Operator: Its the thing with the screen on it that looks like a TV. Does it have a little light that tells you when its on?? Akpos: I dont know. Operator: Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that?? Akpos: Yes, I think so. Operator: Great. Follow the cord to the plug, and tell me if its plugged into the wall. Akpos: Yes, it is. Operator: When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one?? Akpos: No. Operator: Well, there are. I need you to look back there again and find the other cable. Akpos: Okay, here it is. Operator: Follow it for me, and tell me if its plugged securely into the back of your computer. Akpos: I cant reach. Operator: Uh huh. Well, can you see if it is??Akpos:No. Operator: Even if you maybe put your knee on something and lean way over?? Akpos: Oh, its not because I dont have the right angle - its because its dark. Operator: Dark?? Akpos: Yes - the office light is off, and the only light I have is coming in from the window. Operator: Well, turn on the office light then. Akpos: I cant. Operator: No? Why not?? Akpos: Because theres a power failure. Operator: A power......... A power failure? Aha, Okay, weve got it licked now. Do you still have the boxes and manuals and packing stuff your computer came in?? Akpos: Well, yes, I keep them in the closet. Operator: Good. Go get them, and unplug your system and pack it up just like it was when you got it. Then take it back to the store you bought it from. Akpos: Really? Is it that bad? Operator: Yes, Im afraid it is. Akpos: Well, all right then, I suppose. What do I tell them?? Operator: Tell them youre too silly.and dull to own a computer!!!!! Akpos Collasped.
Posted on: Fri, 15 Nov 2013 23:01:11 +0000

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