POST NO 4 :ADMINISTRATION CLERK (11 POSITIONS) SALARY LEVEL:A basic salary of R138 345 - R162 963 per annum (Level 6). In addition, a range of competitive benefits are offered. CENTRE:Eastern Cape: Lady Frere (2 post) REF NO: HRMC 68/13/4a CENTRE:Eastern Cape: King Williams Town (1 post) REF NO: HRMC 68/13/4b CENTRE:Eastern Cape: Humansdorp (1 post) REF NO: HRMC 68/13/4c CENTRE:Eastern Cape: Queenstown (1 post) REF NO: HRMC 68/13/4d CENTRE:Eastern Cape: Maclear (1 post) REF NO: HRMC 68/13/4e CENTRE:Eastern Cape: Port Alfred (1 post) REF NO: HRMC 68/13/4f CENTRE:Eastern Cape: Aliwal North (1 post) REF NO: HRMC 68/13/4g CENTRE:Eastern Cape: Butterworth (1 post) REF NO: HRMC 68/13/4h CENTRE:Gauteng Local Office: Akasia (1 post) REF NO: HRMC 68/13/4i CENTRE:Northern Cape Douglas (1 post) REF NO: HRMC 68/13/3j REQUIREMENTS:• A Grade 12 Certificate with relevant experience in a customer service environment • A tertiary qualification at NQF level 6 will be an advantage • Proven client focus and orientation experience • Sound interpersonal skills • Honesty and integrity • Basic Computer literacy and Numeracy • Good written and verbal communication skills • Willingness to work extended hours including overtime weekends and shifts are critical • Applicants appointed to work in Mobile Units may be exposed to environmental factors (rain, sun, cold etc) • Preference will be given to candidates from the local area where the position and/or office will be based. DUTIES:The successful candidate will be responsible for, amongst others, the following specific tasks: • Serve as a direct point of contact for clients • Assist clients in completing application forms and verifying that they are filled in appropriately in accordance with DHA requirements, standards and guidelines • Execute Civic Services Front Office application processes • Resolve problems or complaints within scope of the work area • Assist with any duties required by management in the quest for client service excellence • Provide highest level of prompt and friendly client service • Render services in mobile units where required • Ensure and assist with the rolling and capturing of Finger-prints • Update the Track and Trace system • Receive and sort enabling documents • Serve as a point of contact for clients • Assist with the verification and processing of clients application forms in accordance with DHA requirements, standards and guidelines • Execute Civic Services back office application processes. ENQUIRIES:Eastern Cape: Mr L Jama. Tel: (043) 604 6406 Gauteng: Ms M Kau/ T Monyeki, Tel No; 011 242 9000
Posted on: Sat, 10 Aug 2013 14:28:20 +0000
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