Paul Lawrence raises a very important debate about customer - TopicsExpress

Paul Lawrence raises a very important debate about customer service in the African Caribbean business and it is a bug bear of mine too. I have conducted on-line research for 18 months, and presented academic papers on the topic.I am about to launch a campaign to raise awareness and provide a solution to the destroying attitude that prevails. ‘Service or Servitude: Customer Service in the African Caribbean Business’ Institute of Small Business and Entrepreneurs Conference paper and presentation isbe.org.uk/Witter13 November 2013

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