Please wait for a site operator to respond. You are now chatting with Maria L.. Hi mary! How can I help? mary: hello... have there been ppl complaining about losing stuff for the game from the vault? mary: or the game not saving? Maria L.: We have received some reports on missing items on Vault mary: that has happened to me several times.. but also have make things for the quest.. and the are gone when i reload.. Maria L.: Yes we have an issue about the game that is not saving. Please stay tuned to the article posted from our support site for the updates. Maria L.: https://support.zynga/article/castleville-legends/Vault-showing-huge-amount-of-items-and-progress-roll-backnot-saving-en_US- 1421168122482 Maria L.: My I know which items are gone? mary: hold on please.. Maria L.: sure mary: my friend says she has been losing her orbs.. from the vault to do her phoenix quill pin.. mary: my daughter also has the same problem.. Maria L.: I see. We will check on that. May I know the items that are missing in your game? Maria L.: are you still there Mary? mary: yes i am.. Maria L.: ok mary: i just redid them all and i am finished with my quest.. but i just wanted to make sure that you knew about the problems we are having.. alot of stress going around with the game.. Maria L.: Thanks for checking the article. Yes we knew about the issue and we take note of them once a player reported them to us. Maria L.: Anyway I can help you with other issue/s today? mary: no thank you.. for all your help.. Maria L.: Alright then. Have a good day, mary! Maria L.: If nothing else, I hope youll take our survey. It should take less than a minute. Please click Close in the chat window to disconnect from chat and start the survey.
Posted on: Mon, 19 Jan 2015 04:59:14 +0000
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