Posted on: August 16, 2013 Survey Says! Broken Arrow Great Place - TopicsExpress

Posted on: August 16, 2013 Survey Says! Broken Arrow Great Place to Call Home The City of Broken Arrow participated in the National Citizen Survey (NCS) in 2006 and 2009. In an effort to monitor citizen satisfaction and to compare with prior years’ results, a 2013 National Citizen Survey was administered. The Survey was developed to provide cities with the ability to easily assess residents’ satisfaction with numerous aspects of the community and provision of public services. The NSC focuses on a series of community characteristics and local government services. Resident behaviors related to civic engagement in the community were also measured in the survey. Randomly administered surveys allow the City of Broken Arrow to obtain feedback that can be contributed more representative of the entire community unlike town forums, elections or simple on-line surveys. Twelve hundred (1,200) households were randomly selected to complete the survey. Of those households, 342 (30%), completed the survey. Trend data for Broken Arrow’s jurisdiction represent important comparison data which allows for identification of improvements or declines. Deviation from stable trends over time represents opportunities for understanding how local policies, programs or public information may have affected residents’ opinions of the City. The results of the National Citizen Survey conducted in 2013 are in. The City of Broken Arrow received high ratings in: • Overall quality of community • Overall appearance • Quality of new development • Economic sustainability • Public Safety • Public trust Now in its eleventh year of existence, over 300 municipalities 44 states have enrolled for the National Citizen Survey. This includes the following jurisdictions: Sunnyvale, Walnut Creek, Livermore, Benicia, Richmond, Palo Alto, El Cerrito, Palm Springs, Long Beach, Galt, Burlingame, Lodi and Chula Vista, California as well as San Luis Obispo and Santa Barbara counties; Chanhassen, St. Cloud and Maplewood, Minnesota, Meridian and Delhi Townships and Novi Michigan; Denver, Larimer, Archuleta and Boulder counties, Colorado; Teton County and Cheyenne, Wyoming; Tucson, Safford, Chandler and Sedona, Arizona; Dover, DE, Dover, NH; Watertown and Rye, New York; Blacksburg, Hopewell, Lynchburg and Hanover County in Virginia; Palm Cost, Ocoee, Melbourne, Titusville and Walton, Brevard Lee Counties, Florida; Pasadena, Dallas and Missouri City, Texas; Rock Hill and Mauldin, South Carolina; Wilmington, North Carolina; Oklahoma City, Oklahoma; Evanston, Highland Park, Skokie and Homewood, Illinois. 2013 Broken Arrow National Citizen Survey Results brokenarrowok.gov