Posted on March 4, 2014 on Monster. Verizon in New Lennox is hiring for an Experience Specialist. Who We Are: At Verizon, our people are busy changing the world—tackling the toughest challenges in areas like Healthcare, Energy, Public Safety, and Education. With an outward focus on our customers and integrity at our core, were creating technology solutions that help businesses optimize their operations, families connect from anywhere, and whole communities leave smaller, greener footprints. The result? Widespread impact on the way people live, work and play across the entire globe. Thats why we need the best and the brightest minds to join our team. People like you— determined to push boundaries, drive real change, and help us create a smarter, better future for all. What We Do: From secure cloud computing, to Machine-to-Machine communication, to robust omnichannel experiences, were spearheading tomorrows innovations, today. Our solutions are empowering individuals, businesses, and communities everywhere to unlock their potential and realize the power of technology. That means connecting children to hands-on learning experiences, enabling global businesses to build mobile workforces, and helping municipalities run greener and more efficiently. Simply put: were creating a better future. And you can be a part of it. What We Offer: On top of being a part of the company thats changing the world through groundbreaking technology, youll enjoy a competitive salary and benefits so robust we call them Total Rewards. Medical, dental and vision Award-winning training Tuition assistance 401(k) savings plan Employee discounts on plans and technology Health and wellness programs Experience Specialist Job Reference Number:340770-1A Business Unit:Telecommunications Services About Verizon Wireless We believe in the power of technology to solve just about anything. And weve put our sharpest minds to the task. Whatever your passion and expertise, when you join VZW, youll find a sales team determined to change the world and empower our customers to do the same!. Youll tackle challenges that will continually spark your intellect, fuel your passion and drive your professional growth. And well provide you with robust training opportunities and outstanding benefits. So youre always supported to realize your goals. Join us, and create an inspiring career with the company that meets every day with one question: What do we want to build next? Role As a Verizon Wireless Experience Specialist, youll use your excellent customer service and communication skills to create powerful in-store experiences for our customers. Youll not only introduce our customers to Verizon Wireless and showcase our technologies – youll fuel customer loyalty by empowering them with technical knowledge that can improve the way they live, work and play. Responsibilities As a confident, professional individual with a rich understanding of VZW technology and services, you will: • Deliver the ultimate Verizon Wireless customer experience in our retail stores • Create a welcoming and exciting store environment • Introduce customers to the store, direct customer traffic and promote store exploration • Ensure customers’ needs are met in a timely manner • Quickly and completely resolve customer issues • Deliver the ultimate one-on-one coaching experience to customers as you demonstrate product and accessory functionality • Facilitate wireless workshops where you will work with groups of customers to demonstrate and educate them on a variety of technology solutions, including the latest and greatest smartphones, tablets and smart accessories • Sell solutions and process customer transactions • Contribute to the overall health and performance of your retail store by supporting daily business operations, including selling technology solutions, stocking inventory, and processing customer transactions when needed • Ensure that all interactive displays are operational Qualifications Qualifications Are you a good fit for the Experience Specialist role? A 2-year degree or at least 1 year of relevant work experience is required for this position. This position also requires flexible schedule availability (including evening and weekends). A four-year degree is strongly preferred. Additionally, the following skills and attributes will be integral to your success: • Excellent communication skills • Comfortable presenting to small and large groups • Passionate about teaching others • Passionate about technology • Resourceful • Motivated to learn • Comfortable in a fast-paced, dynamic environment • Exceptional relationship-building skills • Professionalism and poise Equal Employment Opportunity We are an equal opportunity employer m/f/d/v. Equal Employment Opportunity We are an equal opportunity employer m/f/d/v. Apply Online
Posted on: Wed, 05 Mar 2014 15:39:30 +0000
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