Praise (word for word) for our team here at Suburban Infiniti of Novi from a recent customer who had purchased his previous Infiniti elsewhere: “First of all let me apologize for what may be perceived as a lack of enthusiasm about the purchase of this amazing vehicle. The truth is when I am about to make a commitment to purchase a declining in value asset that will cost me over 50K+ over the time of ownership, I am not excited. Saying that, I think you are the most AMAZING salesperson I have ever worked with at Suburban or any vehicle retail outlet. I think you are product knowledgeable, understanding of your consumer, capable of reading and supporting the personality of the buyer, and knowing when to give the buyer the opportunity to consummate the transaction with dignity. I would be remiss if I did not also commend Charles Biggs for his expediting of the financing and purchasing documentation process. He was personable, professional, and thorough. I am glad I chose Suburban Infiniti Novi, Again.”
Posted on: Fri, 02 Jan 2015 16:47:41 +0000