Problem with the Michigan DNR online license sales? Check out - TopicsExpress



          

Problem with the Michigan DNR online license sales? Check out this interesting post from Jerry Carmien..... Mike- not sure if you have heard about the big SNAFU at the State regarding licenses purchased online. Here is an email I received last night (I purchased my tags on 9/18/14, have been purchasing licenses this way for years). The mailing of kill tag(s) that you recently purchased via the MDNR E-License website will be delayed. All licenses that were purchased on or after September 14, 2014, are not expected to be mailed until October 2, 2014, at the earliest. This means that you may not receive your kill tag until October 10, 2014. If you require these kill tag(s) prior to October 10, 2014, you should contact the Department of Natural Resources, Licensing & Reservations section’s customer service team at (517) 284-6057 or email us at [email protected]. We can void your internet purchase so that you are able to repurchase kill tag(s) at a license agent location. Refunds will be made when the mailed items have been returned and received by the DNR. We apologize for any inconvenience! Tried calling the Hotline and was disconnected 3 times trying to follow their instructions. Finally got through this AM and waited on hold for 5 minutes only to hear they were too busy and I should leave my info as a voicemail. I didnt, I want clarification. The recorded message now says they wont even begin mailing unto the 10th. My Biggest beef with this is the fact that they wont refund my money until I mail back the voided tags. In other words, they screwed all this up and they want me to pay them again and trust I will get my original payment back ( assuming the tags I mail back get where they are supposed to and not lost). I understand they dont want me to have extra tags (even if they are voided) but I had to scrape together the $60 I put out for the original purchase of the three licenses. Crazy, huh? Anywho, Im guessing this might affect quite a few of your listeners. Take care and shoot straight- Jerry
Posted on: Thu, 25 Sep 2014 15:39:48 +0000

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