Produce Team Leader Job Description click to collapse contents 1. Supervise and provide leadership and training to all Produce employees. Develop and implement a continual cross training program.Continually monitor all employee performance and coach where appropriate, in concert with the Store Management when necessary.Monitor all new hire sign-off sheets for sanitation, chemicals and safety. Ensure compliance with all company and store policies and procedures (and thus compliance with all state and federal laws applicable to this industry).Mediate disputes and solve problems between employees. Administer disciplinary action according to company guidelines to ensure compliance with policies and procedures and effective operations. Involve Store Director or ASD.Oversees hiring, selection, training and development. Conduct all new hire orientation training for employees entering the Produce department to ensure a professional well trained workforce.Identify and monitor all on-going training needs and coordinate scheduling of these classes.Identify and coach all management and prospective management candidates to provide a pool of qualified management for future growth needs.Conduct regular meetings with staff to review ads, sales plans, promotions, labor, department safety, etc.Manage department scheduling to achieve maximum productivity. 2. Customer relations Provide 100% TCE to our customers through example, supervision and training.Ensure that our customer service principles are being maintained at all times.Empower team to resolve customer issues on their own. Handle customer concerns and requests in an expedient manner. Review all shopping reports with team and coach appropriately.Develop and implement in-store customer service contests and initiatives for the Produce department. 3. Sales and profitability Review and discuss weekly sales and labor projections with team.Maintain exciting shopping experience through demos, sampling, etc.Implement aggressive merchandising programs to achieve planned sales and gross margin.Coordinate weekly cross merchandising with Director of Visual Merchandising.Monitor all inventory levels to minimize all inventory investments without affecting sales. Develop strategies to eliminate excess inventory.Develop a cull and spoils utilization program integrating products from Produce department.Monitor all components of production management.Monitor all components of markdown management.Monitor and train all employees on portion control.Review P&Ls with team and develop strategies for bottom line enhancement.Oversee and assist team on all receiving reports, WDR, 171 and Raley’s Statement functions.Assist with Inventory procedures to ensure accurate and timely inventories.Be aware of and communicate new trends in the industry and competitive activity. 4. Department conditions Maintain the highest standards in housekeeping to maintain a clean safe department that is appealing to you and our customers.Monitor all components of presentation, i.e. merchandising, in-stock conditions, facing, cleaning, etc through detail management.Develop and monitor a replenishment program to insure 100% in stock at all times.Coordinate seasonal displays, signing, and decorating.Create weekly interdepartmental merchandising events.Monitor product quality, freshness, and date codes.Coordinate all scope tags, bonus buy, ad and shelf signs. 5. Safety and Sanitation Maintain all equipment in maximum operational condition.Ensure all safety programs and procedures are followed by personnel according to company guidelines of 95% compliance or better. Make your department the safest place to work and shop.Monitor sanitation practices during the day, correct and coach where appropriate.Review and correct all issues associated with inspections.Monitor all components of the HAACP program.Monitor all sweep sheets, temperature logs, etc.Assist Store Director and Asst. Managers with self-inspections.Coordinate with Store management to schedule all utility clerk department time and to coordinate utility clerk work lists within the department.Oversee all Utility clerk functions with in the department.Monitor all sign-off sheets for sanitation, chemical and equipment safety. Performs other duties and special projects as assigned. Requirements click to collapse contents Decision Quality - Makes good decisions (without considering how much time it takes based upon a mixture of analysis, wisdom, experience and judgment); most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Customer Focus - Is dedicated to meeting expectations and requirements of both internal and external customers; acts with customer in mind; gets first-hand customer information and uses it for improvements in products and services; establishes and maintains effective relationships with customers and gains their trust and respect. Problem Solving – Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answers. Time Management – Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities. Priority Setting – Spends his/her time and the time of others on what’s important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus. Planning - Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results. Dealing with Ambiguity – Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty. Approachability – Is easy to approach and talk to; spends the extra effort to put others at ease; can be warm, pleasant, and gracious; is sensitive to and patient with the interpersonal anxieties of others; builds rapport well; is a good listener; is an early knower, getting informal and incomplete information in time to do something about it. Composure – Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis. Delegation – Clearly and comfortably delegates both routine and important tasks and decisions; broadly shares both responsibility and accountability; tends to trust people to perform; lets direct reports and others finish their own work. Developing Direct Reports – Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person’s career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Directing Others – Is good at establishing clear directions; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with others on work and results; brings out the best in people; is a clear communicator. Informing – Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit, and/or the organization; provides individuals information so that they can make accurate decisions; is timely with information. MINIMUM QUALIFICATIONS High School diploma or equivalent.5 years experience in retail industry.Strong communication skills.Ability to operate a personal computer and related software including spreadsheet applications.1 year of demonstrated leadership skills with a staff of 5 or more.Strong planning and organizational skills.Demonstrated abilities in problem solving and conflict resolution.Ability to maintain confidentiality of information. https://wfa.kronostm/index.jsp?locale=en_US&applicationName=RaleysNonReqExt&SEQ=positionDetails&POSTING_ID=55801153575
Posted on: Thu, 04 Sep 2014 04:03:00 +0000
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