Ques-Sometimes recharge does not success but the money deduct. What should we do in this case? Ans- It is the easiest way to know the statue of recharge by GPRS SOFTWARE APPS. If the recharge would failed at the same time it will be refund from the auto system. If the refund is not getting then create a complaint in HELP DESK option. If you are not using the GPRS SOFTWARE than you type RS than space and type your transaction of recharge and send this SMS on VMN. If the recharge failed then it refund itself. If it success than you will get the transaction ID of operator. Similarly you can know the recharge statue on the panel also. It’s very necessary to use the appropriate method before calling at the Call Center or main in the company. By doing this you can save your time and money as well as you will work in a much better way.
Posted on: Thu, 20 Nov 2014 03:34:17 +0000
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