Reservation Agents in Various States/Provinces - Active Network This is a legitimate part time, seasonal home based position. You will be assisting customers over the phone with reservations and customer support. Our seasonal needs are expected to run through early September with a chance for future (12 month per year) part-time status. You will be part of our growing Work-At-Home Department and receive continual support from our supervisory staff, Information Technology (IT), Training, and Human Resources groups. Be part of the latest trend in call center work by accepting incoming calls and entering reservation requests. There are no out-bound calling or sales/commission requirements. Responsibilities: • Accessing company programs using company provided equipment which includes a hard drive Thin Client unit and headset in order to meet customer requests. • Assist our customers over the phone with their reservation requests, answer questions, and trouble shoot. • Communicate effectively using scripted material, policy, guidelines and procedures. • Query information within the company data bases in order to support customers using our products and services. • Maintain productivity goals and quality assurance standards. • Adhere to our formal attendance expectations and overall company policies and procedures. • Attend all mandated virtual training sessions, including ongoing training and development plans. • Other projects and duties as assigned. • Reservation Agent - ID, UT • Reservation Agent- DE, PA, MD • Reservation Agent- IN • Reservation Agent- WI • Reservation Agent- CA • Reservation Agent - Alberta Canada jobs.activenetwork/search/?q=work+at+home+reservation+agent&locationsearch=
Posted on: Thu, 27 Mar 2014 19:36:16 +0000
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