Response from Woolworths South Africa stating the government wants the labeling removed!!: Dear Mrs Swanepoel Thank you for bringing your query regarding milk to our attention. Please accept our apologies for the delay in replying to you. We have forwarded your query to our technologist, who has responded as follows: BST is a naturally occurring protein hormone produced by dairy cows to regulate their milk production. BST is present in all milk. BST can be artificially manufactured and used to treat dairy cows to increase their milk production. This is known as rBST. We eliminated the use of rBST from Ayrshire dairy cows in 2000 in response to customer concerns. We independently audit our suppliers to ensure that they do not administer rBST to dairy cows. As a result, a large proportion of our dairy products were initially labelled as rBST free . We include rBST free information on our labels to inform our customers. We pride ourselves in providing customers with information they require to make informed buying choices. Government authorities have asked us to remove rBST statements from our packaging. Until our discussions with the authorities are complete, we have placed a sticker over the rBST statement. The sticker will start appearing on labels from today. We are in the process of changing the labels. I can assure you that we re changing the label for now and not the milk. If we can be of assistance to you in the future, please do not hesitate to contact us as follows, call us on 0860 022 002, email [email protected] or contact us online woolworths.co.za. Yours sincerely PAMELA STAMPER Customer Care Consultant Your customer reference number is 20140311-297667700 Correspondence no CL201682 Customer Help line for products and in store services: Tel: 0860 022 002 Fax: (021) 407 3995 Email: [email protected] woolworths.co.za
Posted on: Wed, 12 Mar 2014 14:19:30 +0000
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