SAMMinistries has the following opening: Job Description Job Title: Permanent Housing Case Manager Location: SAMMinistries Piedras Office Reports To: Manager of Permanent Housing The case manager is an experienced social service case manager providing comprehensive case management services. Assists families in permanent housing in developing a strong case plan consisting of goals, objectives, and tasks that will aid the family reach their maximum capacity. Facilitates access to community services to help the family increase self-sufficiency. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Provides case management services that facilitate family self-sufficiency and housing retentions. Assist families in developing a Service Plan. Refer families to necessary services and coordinate with other providers to help families’ access services and achieve goals set in their Plan. Assist with orienting new families and exiting departing families, ensuring adequate transition, referrals and continuity of care. Screen potential families for the permanent housing program. Completes assessment for families applying to the program. Maintain on-going case load of families participating in program. Facilitates the process of developing a client driven service plan. Refer families to necessary services and coordinate with other providers to help families achieve goals set in their service plans. Maintain necessary documentation, reports and statistics on HMIS. Reinforce good budgeting/financial management skills and monitor resident budgeting as part of service plan. Plan and participate in community-building activities. Plan regular times to recognize resident achievements, encourage resident leadership, and implement other ways to help residents recognize and build on strengths. Learn and model sound conflict resolution techniques and mediate conflicts within the program. Learn and model sound parenting techniques in relationships with resident families. Meet at least twice a month with families to review service plan and ensure compliance with program policies and procedures. Refer families to the Director of Transitional Services for noncompliance as necessary, and recommend families for discharge if necessary. Attend weekly staffings to review resident progress and plan services. Case manager shall develop emergency plans or be available to the client for emergency coverage during vacations, holidays, illnesses, and at other times when the office may be closed. Meet regularly with Manager of Permanent Housing to review program targets and progress. Identifies opportunities for volunteers. Other duties may be assigned. SUPERVISORY RESPONSIBILITIES Social Service interns and volunteers. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Previous case management experience and working knowledge of local resources and social services available are highly desirable. Excellent time management skills and the ability to effectively communicate both orally and written is essential. A valid Texas Driver’s License, a reliable motor vehicle and liability insurance, not for client transportation, are also needed. The individual must have a high level of energy, creativity and flexibility. EDUCATION and/or EXPERIENCE This position requires a Bachelor’s Degree, preferably in social work, or in another behavioral science. At least 2 years of case management experience is preferred. Extensive work history with families in crisis. Experience working with at-risk populations a must. LANGUAGE SKILLS Bilingual (English/Spanish) is preferred. MATHEMATICAL SKILLS Basic mathematical skills required to adequately fulfill job duties, including but not limited to the ability to calculate figures and amounts such as addition, subtraction, division, percentages. Budgeting skills are also required. REASONING ABILITY The case manager must possess excellent judgment and the ability to manage crisis appropriately. Case manager must be sensitive to the dynamics associated with homelessness and at-risk populations. CERTIFICATES, LICENSES, REGISTRATIONS Class C drivers license. Licensed social worker or equivalent licensure desirable. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Physical demands inherent in this position include but are not limited to sitting for long periods of time, use of computer equipment, operation of a motor vehicle, walking, climbing stairs, bending, stretching and lifting up to 20 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment for this position is primarily indoors, with occasional outdoor activity required for supervision/participation in community events. Operating an agency motor vehicle may also be required on occasion. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires some weekend and evening hours. The noise level in the work environment is usually moderate. All Interested applicants please send your resume and cover letter to Anna Vidaurri at [email protected].
Posted on: Fri, 09 Jan 2015 01:00:43 +0000
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