Social Media Moderator is needed for a Digital Media Agency. Job Summary: A Moderator is the face of the agency & its clients; managing communications with the community on all social networks. This digital-savvy moderator is passionate about customer service; he/she loves researching and collecting information. And he/she is responsible for the daily management and reporting among other things. Qualifications: • Marketing Major Graduates • Language school graduates is a must. • Fluency in written and spoken English/Arabic. • Years of Experience: 0-2 years. • Basic social media/ marketing knowledge. • Proficiency in using MS Office application. • Strong verbal communication skills. • Demonstrates a positive, enthusiastic, friendly attitude. • Must be able to work well under pressure. • Punctual and responsible. Job Specification: • Location: Heliopolis. • Working hours: 9:30 AM to 5:30 PM or 10:30 AM To 6:30 PM • Days Off: Fridays and Saturdays. • Salary: Basic + Bonus (depends on the performance) Competencies: • Creativity • Flexibility • Typing Skills. • Interpersonal and effective communication skills • Pleasant and outgoing personality, Able to get on with others and be a team-player. • Time Management Skills. • Must be Committed, Positive and Hardworking. • Keen for new experience, responsibility and accountability. • Able to work under pressure and meet deadlines. Responsibilities: • Social media management – creating, managing and brands presence through blogs, Twitter, Facebook, YouTube, and other strategically relevant online properties. • Customer relations – answering questions however they come in (Facebook, Twitter, e-mail… etc.) and managing any online feedback forms. • Provoking conversations – creating and provoking worthy conversations with the community. • Knowledge base – building a knowledge base for each client frequently asked questions. • Measurement and reporting– Using Social media applications and other measurement tools to provide reports on metrics, and continually find ways to improve on those metrics through testing and new initiatives. Interested applicants are kindly requested to send a cover letter and their resume with updated photo to recruitment@envisiones, quoting the job title in the subject. Emails without job title in the subject or a cover letter will be neglected.
Posted on: Mon, 21 Apr 2014 22:16:24 +0000
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