Social media and insurance fraud—Professor Gregory Duhl and attorney Jaclyn Millner explain Insurance companies are searching social media sites to discover insurance fraud. Some attorneys have argued that scouring social networking sites in search of a reason not to hire someone, or evidence of insurance fraud, is an invasion of privacy. But insurance companies and their attorneys argue that internet searches for public social networking profiles are similar to the informal video surveillance investigations of property-casualty claimants that are common in the industry. So, should investigators trying to prevent insurance fraud routinely look for claimants’ profiles on social networking websites, such as Facebook, LinkedIn, and Myspace? William Mitchell Professor Gregory Duhl and attorney Jaclyn Millner say yes. Duhl is the associate editor-in-chief of The Business Lawyer, the flagship publication of the ABA Section of Business Law. Millner is an in-house attorney at Liberty Mutual and an adjunct professor at William Mitchell. They are both affiliated with Mitchell’s Center for Negotiation and Justice and have written and spoken nationally to leading insurance fraud organizations on this topic, including the Coalition Against Insurance Fraud. This is why they think insurance investigators should be spending even more company time on Facebook: Why is social networking information so valuable in the context of insurance investigations? Jaclyn Millner Liberty Mutual attorney and Adjunct Professor Jaclyn Millner Often, Facebook evidence will substantiate some other evidence found in an investigation, such as a statement from a co-worker or witness, surveillance such as video, or medical records indicating the claimant is not injured or was injured by other than the stated cause, or pictures showing the property is not damaged. However, it is possible that the only information found to show insurance fraud would be the social networking evidence itself. For...
Posted on: Sun, 02 Jun 2013 16:18:04 +0000
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