Systems Admin I: Details: LogistiCare Solutions, LLC specializes in providing leading-edge technology services that help high-growth companies better connect with their customers. The integrated services offered combine voice, data, network, fax, mobile and software capabilities to help companies reduce costs and attain increased productivity. We seek a System Administrator I to join our growing team. System Administrator I is required to perform the System analysis and design necessary to install divergent systems and still maintain high levels of performance and up time in an enterprise environment. This includes interaction between complex systems to maintain high security levels and data protection techniques as required in our highly regulated market. The System Administrator I is expected to be able to analyze complex system communications over an enterprise network to be able to propose and implement solutions for problem resolutions that drive high performance and still maintain usability of the systems. The System Administrator I role is also expected to be able to perform all project management duties required for small enterprise projects. The System Administrator I is responsible for the monitoring, maintenance, and repair of all LogistiCare IT Systems. This responsibility includes, but is not limited to, servicing the daily needs of the LogistiCare call centers and regional offices; maintaining the operability and stability of servers used to host applications and services; planning and implementing new systems and services as needed. In the role of System Administrator I the employee will be in constant contact with all levels of the LogistiCare organization. At all times the employee is expected to uphold the highest level of customer-service and communication. They must maintain open communication with the customer throughout the completion of any service request or project. A System Administrator is expected to, on a rotating schedule, be “On-Call”, during which the employee is responsible for answering system-down calls on their cell phone. These calls must be taken immediately and treated as “IT Emergencies”. For any such emergencies that cannot be immediately resolved it is expected that the employee notify the appropriate IT manager(s). Essential Duties & Responsiblities: - Recommend, review and implement new technology solutions - Be able to design, implement, and troubleshoot Enterprise level software - Basic programming for control systems (Shell Scripting) - Be able to perform Project Management duties on Small enterprise projects - Be able to generate requirements for new services and/or for problem resolution -Be able to manage multi-user server and networking devices - Respond to support requests and log into the systems as needed to perform repairs - Maintain backup logs for both local and remote sites - Log and maintain backup tape storage for remote and local tapes - Inventory and cataloging of all IT software - Create and Maintain IT documentation - Perform daily IT tasks as assigned - Image workstations and servers to defined standards - Shipping and receiving new and used IT equipment and properly securing and inventorying the equipment - Maintaining a clean and organized Server room, and work area - Respond to network, server, and application outages. Communicating these outages to management and seek assistance to resolve the problems in a timely manner - Perform duties related to site implementations, occasional travel required LogistiCare is an equal opportunity employer. Note: Please no Agency Referrals. dlvr.it/7C3wjh
Posted on: Tue, 14 Oct 2014 11:16:34 +0000
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