TAB MEDIA RELEASE SUBJECT: Incorrect Will-Pay display DATE: Friday 21 June 2013 RELEASED BY: Phumelela Gaming and Leisure Limited USA tote system company Amtote is working to resolve a software problem in its level-16 upgrade that is causing an incorrect TAB Will-Pay display after the first leg of PA, Jackpot and Pick 6 pools. The problem has emerged following an Amtote software upgrade implemented recently. The problem resolves itself when the scan for qualifying tickets is carried out after the second leg with all live tickets at that point being correctly identified in the Will-Pay display. “It must be stressed that the integrity of TAB payouts have not been compromised in any way and all entries are accounted for by the system in the normal way when the pool is closed at the start of the first leg,” said Phumelela’s Executive Director Sports Betting Vee Moodley. “The software problem only results in incorrect Pick 6, Jackpot and PA Will-Pays after the first leg. From the second leg onwards they are correct. “We apologise to all customers for any confusion. I can assure everybody that our payouts are correct and that Amtote will repair the fault in the Will-Pay display as soon as possible,” added Moodley. Until the problem is resolved Will-Pays will not be shown after the first leg of the PA, Pick 6 and Jackpot.
Posted on: Mon, 24 Jun 2013 06:41:56 +0000
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