TOTAL QUALITY MANAGEMENT (TQM) Include three terms: Total, - TopicsExpress

TOTAL QUALITY MANAGEMENT (TQM) Include three terms: Total, Quality & Management TQM is mgmt approach for the org., centered on quality, based on the participation of all its members and aiming at long-term success through customer-satisfaction, and benefits to all members of org. and to society. Principle in TQM: 1. Commitment 2. Culture 3. Continuous Improvement 4. Co-Operation 5. Customer-focus 6. Control 7. Cross-functional 8. Cause analysis 9. Change 10. Concept of team. Note - Pass CA IPCC exams in one-month preparation* *conditions apply... see this link - caultimates.in/how-to-pass-ca-ipcc-exams/#sthash.nbTX4uDv.dpuf

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