Talmer Bank and Trust, Hamtramck, Michigan Part Time Relationship Banker Job Description Talmer Bank and Trust is a growing community-oriented financial institution that provides highly personalized financial services to individuals, professionals and their businesses with offices throughout the Midwest. Like other banking institutions, we offer a full array of products and services. We believe that the high level of service and personal attention provided by our employees is what sets us apart from other financial institutions. At Talmer Bank and Trust, we take pride in developing and maintaining personalized relationships with our customers. Being a community bank is not just what we are, but who we are. Our team includes the industry’s best professionals that are committed to our mission of Community, Integrity and Service. We welcome individuals with the talent and desire to serve our community. If this sounds like you, wed love to have you become a member of our family! We are currently looking for a customer service minded individual to join our team as a Part Time Relationship Banker. Responsibilities: The Relationship Banker will provide customers with unparalleled service by performing all responsibilities in an accurate, efficient and friendly manner. Provide friendly, professional service while effectively cross-selling products and services to new and existing customers in both the new accounts and customer service representative areas. To provide support to the banking centers as needed. Job Duties: • Interact effectively with customers and co-workers. • Project friendly, positive and professional bank image. • Lead staff in the absence of a manager. • Responsible for processing customer transactions that include deposits, withdrawals, loan payments, cashing checks, etc. while providing an unparalleled client experience. • Provide consultative customer service by opening accounts, accepting loan applications and some loan closings. • Consult with customers on various products and services, explaining features and benefits. • Assist customers with resolving errors and complaints. • Utilize techniques to identify any product needs that customers may have and utilize opportunity to expand relationship. • Know and adhere to personnel and operations policies and procedures. • Maintain the highest level of confidentiality with regard to customer and employee information. • Perform other duties and responsibilities as requested. Qualifications: • High School Diploma or equivalent. • Two to four years of branch banking experience, including proven consumer lending experience strongly preferred. • Knowledge and experience with branch operating policies and procedures required. • Knowledge of Teller Operations. • Knowledge of Retail Products and Services required; willingness to learn. • Ability to identify and recognize opportunity for referrals. • Knowledge of New Accounts (Platform) area-operations. • Excellent customer service skills and a positive attitude. • Good communication skills essential. • Ability to handle confidential information professionally. • Capable of standing for long periods of time. • Detailed –oriented and strong organizational skills. General Working Conditions: This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Occasional travel to different locations may be required. This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty. Talmer Bank and Trust is proud to be an Equal Opportunity Employer-Minority/Female/Disability/Veteran, committed to workplace diversity Federal Contractor and Subcontractor Click here to view our EOE Is the Law Poster talmerbank/binaries/content/assets/talmerbank/careers/eeo-is-the-law.pdf Apply Here: Click2Apply.net/d4wgtfw Company Information Employer Web Site talmerbank Equal Opportunity Employer Yes
Posted on: Mon, 22 Sep 2014 13:24:32 +0000
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