Technical Support Call Center agent Company Name: Smart Group Job Field: Customer Services Job Type: Full Time Job Description: Dealing directly with customers to responding promptly to their inquiries. • Handling and resolving customer technical complaints. • Obtaining and evaluating all relevant information to handle technical inquiries and complaints. • Keeping records of customer interactions and transactions • Recording, on the system, details of inquiries, comments, complaints and actions taken. • Following up customer technical complains. • Alerting the supervisor of problems in customer calls.** Having N+ Course is a must • Having an experience in the same field of ADSL is a plus Job Location: Cairo Offered Salary: Not Determined Submission Date: 7/7/2014 Valid Until: 31/7/2014 Required Candidates Age: Not Determined Gender: Male Computer Skills: Good Experience: Not Determined Position: Any Country of Nationality: Egypt. Additional Requirements: please send your CV on: hr@smart-eg , with the title (Technical Support Call Center agent) in the subject. Address:19 B Obour Buildings, Salah Salem St. Cairo, Egypt, HR phone: 01023334285 & 01285010584 available daily from 11:30 am till 3 pm except Friday
Posted on: Tue, 08 Jul 2014 21:18:42 +0000
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