. The Changing Workplace The changing workplace is driven by the - TopicsExpress

. The Changing Workplace The changing workplace is driven by the organizational issues described above and enabled by technologies that support mobility and easy access to information. These pressures and opportunities, however, have not resulted in a specific new workplace model. Many models and ideas exist concurrently, with designs depending upon the organization, its work practices, culture, and customers. Table 1 highlights key drivers, solutions, and potential issues raised by the solution. Table 1. Drivers, Solutions, and Issues for the Changing Workplace Drivers Workplace and technology solutions Issues and concerns Increased use of teams and cross unit work; more pressure for communication and information flow • More meeting space • Greater variety of meeting spaces (open & enclosed, large & small) • Smaller individual workspaces • More open individual workspaces • Unassigned workspaces • Greater interior visibility to support awareness • Mobile supports (phones, laptops, PDAs, wireless) • Personal video, instant messaging, desktop team software • More use of project rooms • Displayed information and work progress • Small rooms for individual focus • Lockers for personal belongings • Increased noise • Increased distractions and interruptions • Potential for "over communicating" • Cultural barriers to behavioral change • Individuals working longer hours to compensate for lack of time to do individual tasks • Expectations that workers are always available Greater use of dispersed work groups—often global • Increased use of video conferencing, computer-based team tools • More reliance on conference calls • Greater need for mobile technological supports for meeting rooms • Use of facilities beyond normal working hours • Expansion of the workday to accommodate geographically dispersed team meetings • Loss of opportunity to develop trust through face to face interaction • More difficulty managing and coordinating • Very high dependence on technological reliability Continual reorganization and restructuring • Flexible infrastructure to support rapid reconfiguration • Mobile furnishings • Acoustical problems with loss of good enclosure • Potential for reduced ergonomic effectiveness Reduced costs/more efficient space use • Shared or unassigned workspaces • Centralized filing system • Reduced workstation size and increased overall densities • Greater overall spatial variety to enable different kinds of work to be accommodated at same time • Increased distractions and interruptions • Increased noise • May meet with employee resistance • More difficult for paper intensive work Improved quality of work life and attraction of new workers • More equitable access to daylight, views, and other amenities • More equitable spatial allocation and workspace features • Amenities for stress reduction and quiet relaxation • Resistance from those who support hierarchical space allocation

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