The Christian Working Woman Monday, October 28, 2013 Basic - TopicsExpress

The Christian Working Woman Monday, October 28, 2013 Basic People Skills written by Mary Whelchel In my book, How To Thrive from 9 to 5, I have a chapter on the Five Basic People Skills. Id like to give you a shorthand version of those people skills, and the first one is: *Give people your attention. It really makes a person feel special when we give them our undivided attention. Here are some things you can do: *Eliminate distractions Its difficult to give your undivided attention to a person when there are distractions. Dont try to do two things at once. When youre talking to someone, stop your other activities. Then, try to eliminate the distractions around you, such as loud music or noise, when interferes with communication. *Call people by name This is so easy to do and it really makes a person feel very special when called by name. Dont trust your memory; write the name down when you can. Then use it several times. When you meet someone who has a name tag on, such as a waiter or clerk in the store, call that person by name. When someone on the other end of the telephone gives you his or her name, call them by name at once. Develop an awareness of names and use them often. Its such a simple thing to do, and it is a very powerful people skill. *Give verbal and non-verbal cues Show that you are listening, and therefore giving your attention, by sending listening cues. In person that includes eye contact and facial expressions. On the telephone, those cues will have to be verbal-an occasional Yes or I see or something similar to indicate you are listening and havent hung up! *Listen better Dont talk about yourself so much. Let them talk about themselves and simply listen with interest. There are very few good listeners in the world, and its one of the most important people skills. So, this is people skill number one: Give people around you your attention. Its a very practical thing you can do this very day. Ask God to make you more sensitive to the people around you and simply give them your attention today. You will be amazed at the difference this simple skill will make in your ability to get along with people.

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