The Hotelier’s Creed I AM a Hospitality Professional. I AM a - TopicsExpress

The Hotelier’s Creed I AM a Hospitality Professional. I AM a gentleman, and a member of a team. I serve the patron’s of my resort, and live by my cornerstones. I will always place my guest’s needs first. I will never accept 95% sell. I will never say no. I will never leave a swamped agent just because my shift is over. I am disciplined, physically and mentally tough, trained and proficient in my Hospitality tasks and drills. I always maintain my radio, my cash bank, and myself. I am an Expert, and I am a Professional. I stand ready to oversell, match rates, and gain market share from the competitive set of Remington Hospitality Services. I am a guardian of leisure, and the luxury way of life. I AM a Hospitality Professional

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