The New Paradim Shift in the Workplace - Bigger Emphasis on The Power of Empathy. When you use empathy to understand why someone is angry or when a child is acting out, for instance, you might learn that something happened at home that is upsetting them for instance, their mother is ill, or the child has no food at home to eat and is hungry. Instead of reacting to the emotions of another or becoming defensive, you can ask questions about their behavior or emotional state. Article Source: EzineArticles/3098342
Posted on: Fri, 05 Jul 2013 00:29:24 +0000
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