The Secret Service is looking to buy software that can detect sarcasm. And a big pile of other things. Real-time stream analysis, customizable keyword search features, sentiment analysis, trend analysis, audience segmentation, geographic segmentation, qualitative, data visualization representations (heat maps, charts, graphs, etc.), access to historical twitter data, influencer identification, compatibility with internet explorer 8, ability to quantify the agencys social media outreach/footprint, and ability to search online content in multiple languages.
Posted on: Wed, 04 Jun 2014 00:53:09 +0000
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