This is what an ebay seller has written underneath the item they are selling...sounds like my kind of person :D The boring bits............ Despite everything written below, I actually enjoy selling on e bay........................ it makes money and satisfies the masochistic part of my nature............ Most customers are great, even when things go wrong, as they sometimes will. Our Feedback is good, especially considering that most of the things we sell are delicate breakable vintage items. But now that we cant leave negative feedback for mad buyers, this really is the only way.......... I post daily, unless the car breaks down or were flooded, or the mice running this computer escape from their little wheel, or I have a terrible hangover from celebrating with Krug Champagne our latest e bay sale, or something. All our prices are in Pounds Sterling, the currency used on our small island. NOT dollars, Moon Tokens or little Glass Beads. We live in a house heated by log fires.......... so, although every fabric based item is freshly laundered before being sent out, if the faint whiff of woodsmoke that seems to cling to everything offends you, please dont bid on these items, I wont refund you because it smells of smoke - you can rinse it through again if you want to............. Yes, I know that sounds stroppy, but its either make this clear at the beginning or lose the will to live............ I always obtain proof of posting, but really cannot be responsible for the post offices whimsical delivery standards, We do offer a recorded delivery service, and would strongly advise that you use it. If you dont, and the item goes missing, Ill send you the proof of posting so that you can make a claim from the post office. If you choose the recorded delivery option and it still goes missing, Ill sort it out myself and refund your money. Sometimes I even just spring for the Recorded Delivery cost myself if Im really pleased with the price I get for an item........ but dont rely on this. We will only post to ITALY on an INTERNATIONAL SIGNED FOR service - far to much goes missing otherwise. We will not post to NIGERIA at all, even if you do offer to put the £78,000,000 that you have stolen from your government into my bank account. The post office will not insure delicate items........... the dear of them.......... so we offer a voluntary insurance scheme with all our items. We pack everything very very well so as to protect them from the Postal Services, but if you take out this insurance and your item arrives in more pieces than it should, let us know and well organise a refund. If you would like this insurance, please e mail us after you have won the item and we can add it on to the invoice for you. The cost of this insurance is £2 per listing won. It is your responsibility to read the listing properly. I try to describe everything thoroughly and honestly, but we can all make mistakes at times and if you think that the item wasnt described properly, contact us and well sort something out - we are nice people really......... VINTAGE OR ANTIQUE ITEMS....... Will, funnily enough, probably not look as if they were made yesterday. If you would like your antique to look as if they were made yesterday, we suggest buying from China, where many were, indeed, made yesterday. Our Vintage and Antique items will have age related wear. We will detail any damage, or serious wear - we will also let you know if the item is, in fact, in mint condition. But please.......... if you are buying an 80 year old toast rack, someone will have used and cleaned it before you........ We would like paying for items you have bought, this is the usual arrangement between buyers and sellers........... preferably within 7 days....... if you cant do that for any good reason, let us know....... please, we dont bite, much. If you e mail me and I dont answer you within 10 minutes, it is not personal, I am not out to get at you / ruin your day / life / marriage or whatever, it means that I have slipped the chain from around my ankle and escaped to do something more interesting - like shop for food, hurl abuse at the family or drink large amounts of the aforementioned champagne. I might even be working........... We will refund if we make a terrible mistake on the listing - i.e. tell you it is Gold when it is Brass, Get the maker wrong i.e Wedgewood instead of Marks and Spencers or something similar. We will NOT REFUND if it is 1mm larger or smaller than the description - if you need such precision, please e mail us before bidding to point this out. We will NOT REFUND, if you thought it was going to be larger, smaller, a different colour, shape, material or object than the listing states....... ask first.......... We will NOT REFUND if you tell us that you saw your postman throw the package into your garden and the item got broken (Seriously, its been tried.........) We will NOT REFUND if it did not get there in time for your Grans birthday - but we will always endeavor to make sure that any urgent orders are sent out as quickly as possible, especially if you tell us it is for some special occasion, we have even been known to make the 14 mile round trip especially to post out a parcel worth £1. We keep our postage costs to a reasonable level - but they do have to reflect packaging materials and the time and petrol taken to deliver to a post office 7 miles from our base (good old post office cutbacks). I do this 14 mile round trip daily, whether I have one parcel to post or 20, because there is very little more boring than paying for something and then waiting a week for the seller to get round to posting it.......... E bay have now decided to take sellers who get less than perfect scores on postage charges out and shoot them, or at least, as they cant actually do that, to seriously restrict their sales - which if this is how you earn your living can be a complete financial disaster. Whilst you might think that four out of five on the dsr ratings (if you bother to fill them in......... I never do I must admit) is good, e bay dont think the same way. Only 5/5 is ok with them. If you feel robbed by our postage charges - please get in touch with us rather than just leaving less than perfect scores............. We do our best to be fair, but we really cant help the post office charges. We calculate postage on a rough guess basis, sometimes we guess wrongly. Where we guess to low, we lose, but if we make an awful mistake and charge significantly more than the actual cost, we will refund you via paypal if you e mail us to let us know.
Posted on: Mon, 19 May 2014 17:25:46 +0000
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