This is whats wrong with customer service today...and its not just - TopicsExpress

This is whats wrong with customer service today...and its not just Comcast. I had a similar experience trying to cancel my NFL Sunday Ticket crap that DirectTV added after I told them I didnt want it when I got the service. Ugh. Deceptive, deceptive, deceptive. Companies: if you dont know your employees are treating your customers like this, then youre just as much at fault for not listening to the conversations that you state may be recorded when a customer calls in.

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